McDonald's

3.6
1792 reviews
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Business Details

1309 Forestdale Blvd, Birmingham, AL
35214, United States
(205) 798-2896
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1309 Forestdale Blvd, Birmingham, AL
35214, United States

Hours

Reviews

3.6
1,792 reviews
5 stars
636
4 stars
415
3 stars
336
2 stars
140
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Food Quality

Customers frequently complained about food being cold, undercooked, or incorrect, leading to dissatisfaction.

Cleanliness

Some reviews noted that the restaurant was clean, while others reported unsanitary conditions.

Management Issues

Several customers expressed frustration with management's lack of accountability and poor handling of complaints.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food at certain times.
  • AA
    April
    Nov 9, 2025
    3.0
    Front of house staff couldn't keep up with orders. The wait time was unpleasant. I think more training is necessary. Honestly, it's a convenient location. Everyone else was working really hard to get the drive thru out efficiently. I'll be back, but I hope things get better.
  • JS
    Jamarcus Sanderson
    Nov 9, 2025
    1.0
    My uber eats was not filled correctly at all no Reimbursement on the difference from what I ordered drink was very nasty
  • RZ
    Rich Z
    Nov 1, 2025
    1.0
    Used to have great service and great prices but both have taken a huge nosedive. Also, the McDonald's app screws up a lot lately. They think people don't realize they have cut out most of their good deals. Luckily Burger King is on fire right down the road.
  • SD
    Stella Davis
    Oct 26, 2025
    2.0
    I just stopped by here to redeem 2 of my free McChickens because I'm stretched thin until Pay Day but I was hungry. While parked outside waiting for my second order, one of the employees had the audacity to say that I'm a hoarder thinking I couldn't hear her. I became homeless a couple months ago, and my sister and I live out of my car. Regardless, I don't see how it was any of her business to make a comment like that. I don't know her like she doesn't know me or any other customer. 2 stars ONLY because the food was good
  • TT
    Tape
    Oct 20, 2025
    1.0
    Absolutely disgusting and the employees there are just as disgusting as the food! One of the employees walked up to me and said, "what do you want?" I wish this business, the worst luck of all businesses! McDonalds owner, why should I contact you when it’s going to do absolutely nothing. There’s so many bad reviews for your restaurant and you don’t do Anything about it or any evidence of you taking action. I don’t plan on eating there again!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1309 Forestdale Blvd in Birmingham, AL?

McDonald's drive-through and restaurant are open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru available for customers.