McDonald's

3.6
1806 reviews
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Business Details

1309 Forestdale Blvd, Birmingham, AL
35214, United States
(205) 798-2896
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1309 Forestdale Blvd, Birmingham, AL
35214, United States

Hours

Reviews

3.6
1,806 reviews
5 stars
639
4 stars
418
3 stars
339
2 stars
140
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, including raw items and incorrect orders.

Positive Staff Interactions

Some customers praised friendly and helpful employees, highlighting positive experiences despite overall service issues.

Management Concerns

Customers expressed dissatisfaction with management's response to complaints and issues, indicating a lack of accountability.
  • SM
    Shun Martin
    Jan 4, 2026
    3.0
    Im not a fan but my kids like it.when I take them its often that something is wrong with the order. The food modifications are always inaccurate or something is missing from the bag.the evening shift workers are not plesant. tonight i paid with mostly dollar bills and the cashier asked me how much money is it..i was puzzled because its your job to count the money I give you.my eleven year old asked me is that her job to count the money?she must was having a bad day!
  • JH
    Julia Hicks
    Jan 1, 2026
    3.0
    They act like they don't no what they r doing & the give u the run around if the employees would have nicer manners it would b way better
  • BM
    Brittain Mitchell
    Dec 29, 2025
    4.0
    Good food. Really slow service & messed up order. Nice employees though! Clean store
  • LB
    Lil Boss
    Dec 26, 2025
    1.0
    Wish I could use zero stars .... Terrible service.... Cashier couldn't figure out how to use app code resulting in me not getting my discount.. got home and did not receive the correct order
  • SD
    Stella Davis
    Dec 7, 2025
    1.0
    I have updated my review to one star. If I could leave 0 I would because the manager's response was to send me a free meal voucher that expired a week after it was sent. So their response to an employee publicly judging me was for me to come back on their terms on their time to present a voucher that would have made it very obvious who I was and could have made me a target if that worker or her friends were there. I feel more insulted than I did from the comment. And no I will not be submitting another complaint form because it didn't do anything but waste my time the last time.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1309 Forestdale Blvd in Birmingham, AL?

McDonald's drive-through and restaurant are open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru available for customers.