McDonald's

3.2
1915 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 State Farm Pkwy, Birmingham, AL
35209, United States

Hours

Reviews

3.2
1,915 reviews
5 stars
542
4 stars
402
3 stars
342
2 stars
173
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, especially during night shifts, with rude staff and long wait times.

Food Quality

While some customers enjoyed fresh and hot food, many complained about receiving cold or incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions reported in both the dining area and restrooms.

Staffing Issues

Numerous reviews indicated that the location is understaffed, leading to slow service and customer frustration.

Management

There were mixed reviews about management, with some praising individual managers while others criticized overall management effectiveness.
  • CW
    Colby Whitt
    5 days ago
    1.0
    Glad “they can’t take my order” because this place is disgusting and can’t imagine the food being good. Do better
  • JP
    JaCaiya Perry
    Nov 14, 2025
    1.0
    I understand it was 11 o clock at night but if your not willing to put in the Right customer service don’t work a 24 hour shift young lady caucasian tattoos glasses very disrespectful said she gave us our sauce she didnt asked for them which we ordered in our ticket she tried to charge extra very rude at the window slamming doors.
  • RR
    Runyan “Double R” Richardson
    Nov 2, 2025
    1.0
    Extremely slow
  • MJ
    Marcus Jones
    Oct 22, 2025
    2.0
    Why.......????? This must be stopped
  • FP
    Francis Perdue
    Oct 16, 2025
    1.0
    Nothing works and they have rude and lazy staff. They took out the beverage machines then act like they too tired to make your drink. It’s the worst McDonald’s I’ve been to.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 100 State Farm Pkwy, Birmingham?

McDonald's at 100 State Farm Pkwy is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.