Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, especially during night shifts, citing rudeness and long wait times.
Food Quality
While some customers enjoyed hot and fresh food, many complained about receiving cold or incorrect orders.
Staffing Issues
Numerous reviews indicated that the location is often understaffed, leading to slow service and operational issues.
Cleanliness
Several customers noted that the restaurant, including restrooms, was not clean, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted that morning shifts generally performed better.
YW
Yowan Williams
5 days ago
1.0
Bad staff, no soda machines out, closed the mcvalue meal section as well, too stingy for everything.
JP
JaCaiya Perry
Nov 14, 2025
1.0
I understand it was 11 o clock at night but if your not willing to put in the Right customer service don’t work a 24 hour shift young lady caucasian tattoos glasses very disrespectful said she gave us our sauce she didnt asked for them which we ordered in our ticket she tried to charge extra very rude at the window slamming doors.
What are the operating hours of McDonald's at 100 State Farm Pkwy, Birmingham?
McDonald's at 100 State Farm Pkwy is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
What delivery services are available at this McDonald's location?
This McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, McDonald's offers WiFi service at this location.
What is the address and main contact phone number for this McDonald's?
The address is 100 State Farm Pkwy, Birmingham, AL 35209, and the main phone number is +1 205-917-3700.
What nearby hotels can I visit before or after dining at McDonald's?
Nearby hotels include Best Western Carlton Suites, La Quinta Inn and Suites by Wyndham Birmingham Homewood, Drury Hotels, Sonesta ES Suites Birmingham Homewood, and Residence Inn by Marriott Birmingham Homewood.
What other dining options are located near this McDonald's?
Nearby dining options include Landry's Seafood House, Taco Bell, Arby's, McAlister's Deli, The Seafood King, Black Pearl Asian Cuisine, A-Star Buffet, Taco Casa, Okinawa Sushi and Hibachi Restaurant, Okinawa Sushi & Hibachi Steak House, and O'Charley's.
Are there any nearby businesses or services important for customers visiting McDonald's?
Nearby businesses such as State Farm Insurance B'Ham Operations Center and RushMyPassport in FedEx Office can be convenient for customers managing insurance or travel needs when visiting McDonald's.