Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,140 reviews
5 stars
577
4 stars
378
3 stars
371
2 stars
186
1 star
628
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Staff Attitude
Customers frequently commented on the unprofessional behavior of staff, including lack of acknowledgment and poor customer service.
Operational Issues
There were complaints about the drive-thru being slow, staff being overwhelmed, and frequent unavailability of menu items.
- AAA Adams2 days ago1.0Tried again after the epic fail of service 10 years ago, and while some improvements has been made, I still say avoid this one.
- NWNo WayNov 4, 20251.0You get 0 stars. I ordered a number seven with double fish sandwich. I was asked to pull over to the side bcuz my "sandwich was still cooking." I wasn't parked there more than a minute when a lady brought out my order. I asked her where's the ketchup bcuz when you're not at the window, you can't check your bag and tell them you need condiments. So the lady said, "I don't have kechup, I'm just the person bringing out the food." Was gonna bite into my sandwich until I clearly saw that it was nuked in the microwave. Bun was white super soft hot and dough-y just like when you overcook bread in the micro. Everything was too hot incl. the fish and tartar sauce. THIS IS WHY I SHOULDN'T HAVE HAD TO PULL OVER BCUZ THEY THROWED THE SANDWICH IN THE MICROWAVE. IT WASN'T COOKING LIKE I WAS TOLD IT WAS AND THERE WASN'T BUT TWO PEOPLE IN THE DRIVE-THRU. Omg! It just dawned on me why it looked like I had extra tartar sauce. I didn't. It was nuked and runny. I looked at my fries and they were short pieces and over browned. I wanted to turn around and get a refund. This was trash service. Thanks for it bcuz you're garbage and it's a wrap.
- JOJanna OQOct 28, 20254.0Only thing good is it's open 24 hrs food wasn't right BUT it was good to be able to eat a cheeseburger instead of out of the vending machine at hospital nearby
- JLJacob LejeuneOct 23, 20251.0Ordered my food today and had a german cockroach in my bag
- TDTyler DylanOct 7, 20253.0Clean facilities and tables. Service was as expected for online order in house pick up - relatively quick delivery, only had to wait a few minutes. Big mac was served warm, no flavor and thin meat patties seemed lower quality than I had remembered. Bun was large, not soggy or stale. Fries were hot a tasty as always. No ketchup self serve available in the restaurant nor were packets in bag so remember to ask.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1569 Montclair Rd, Birmingham?
This McDonald's location is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and open 24 hours Thursday through Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Wednesday, operates 24 hours Thursday through Saturday, and opens at 4:00 AM to 1:00 AM on Sunday.
Can I order delivery from this McDonald's and during what hours?
Yes, delivery is available daily from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order at this location?
Yes, you can use the McDonald's App available on Apple App Store and Google Play Store for easy ordering.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
Are there other fast food restaurants near this McDonald's?
Yes, Zaxby's, another fast food and chicken restaurant, is nearby for additional dining options.
Where can I find gas stations near McDonald's at 1569 Montclair Rd?
Nearby gas stations include Texaco and Chevron Station Birmingham, convenient for refueling before or after your meal.
What other useful services are located near this McDonald's?
Nearby services include Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM, and several dental offices such as Luma Dentistry and Birmingham Emergency Dental.