Brand Certified
McDonald's
3.0(2099 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1569 Montclair Rd, Birmingham, AL
35210, United States
Certified by McDonald's • Mar 01, 2026
(205) 956-9666
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
2,099 reviews
5 stars
551
4 stars
369
3 stars
358
2 stars
186
1 star
635
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for food and orders often taking over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and consistently wrong food preparation.
Staff Attitude
Numerous customers noted rude and unhelpful staff, with complaints about poor customer service and lack of professionalism.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
- PLPhil Laboon2 days ago1.0I used the app to order. When I got to the window, I was informed they were out of several items. No Dr Pepper,ice cream, any flavor pies, no apples or toys for happy meals. If you’re out of items, please mark it in the app. The person also had a poor attitude.
- JBJade burberry2 days ago1.0Tables muy sucias, no hay comida , te cobran y despues te lo rembolsan estando aca, y muy mas service 🤨🤨🤨
- STSharon Thomas_BradleyFeb 20, 20262.0McDonald's in Birmingham they are very slow they be talking more about their family business and just lollygagging along taking the time here in Birmingham Alabama I didn't want to speak about them for a while they do not have good customer service in a McDonald's in Birmingham Alabama they are very very rude here in Birmingham Alabama at McDonald's in all the other restaurants God bless these companies they need to get it together
- SHstephaine hintonFeb 13, 20261.0I ordered the hot honey chicken sandwich, my pattie was very hard couldn’t break it in half that’s how hard it was. Workers have nasty attitude. Everybody at that location need to be fired, morning shift to be exact.
- DCDatone ChickuknoFeb 10, 20262.0NOT the place to go to, pick up from, or have delivered if you're even remotely in a hurry. This staff is quick at ONE thing- ignoring the customer. They move with no sense of purpose, and although they stop just short of blatant disrespect and disregard of the customer, they (when they do) respond to the customers with a "why are you bothering me" attitude. So, if you want your food served hot, fresh, quickly, and with a smile, pick a different location cause that's not what you're getting at this one.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1569 Montclair Rd, Birmingham?
This McDonald's location is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and open 24 hours Thursday through Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Wednesday, operates 24 hours Thursday through Saturday, and opens at 4:00 AM to 1:00 AM on Sunday.
Can I order delivery from this McDonald's and during what hours?
Yes, delivery is available daily from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order at this location?
Yes, you can use the McDonald's App available on Apple App Store and Google Play Store for easy ordering.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
Are there other fast food restaurants near this McDonald's?
Yes, Zaxby's, another fast food and chicken restaurant, is nearby for additional dining options.
Where can I find gas stations near McDonald's at 1569 Montclair Rd?
Nearby gas stations include Texaco and Chevron Station Birmingham, convenient for refueling before or after your meal.
What other useful services are located near this McDonald's?
Nearby services include Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM, and several dental offices such as Luma Dentistry and Birmingham Emergency Dental.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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