Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,163 reviews
5 stars
579
4 stars
379
3 stars
372
2 stars
186
1 star
647
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold, poorly prepared food, with complaints about missing items and unsatisfactory taste.
Cleanliness
Several customers noted dirty facilities and unsanitary conditions, including reports of pests and unclean dining areas.
Staff Attitude
Many reviews highlighted a lack of customer service, with staff often ignoring customers or displaying a negative attitude.
- NZNekaisha Zeigler4 days ago1.0Had to go in for my fries after I was pulled down then get home to see I I had 15 nuggets and I ordered a 20 piece, attitude are horrible
- SSSosoJan 4, 20263.0It's okay. Not the best McDonald's I've been to. And it has some of the slowest workers. I swear every time I go I see some people just standing around while I just want my food so I can go back home.
- AAAmber AllenJan 2, 20261.0The staff didn't even acknowledge that I was there, the drive thru hold you at the speaker 30mins before someone will actually ask for your order... They need to take training from Chick-fil-A!!!
- RSRandy SanchezDec 31, 20251.0I waited for my food for 30 minutes and nobody helped me. In the end, I wasted my time and money because I had to leave and go back to work without food and without my money. Terrible service, don't go there... Mrs. Carolina is not good at managing this business.
- BGBrennan GarrettDec 14, 20251.0Ordered on the app and was told to pull forward. I then waited 30 minutes for the geniuses to make a 10 piece chicken nugget meal and a 6 piece meal. Food arrived cold as rocks fries not salted and gave me 8 pieces instead of 10. The chicken was absolutely disgusting. I don't understand how genuinely incompetent these workers are. Fast food is the easiest job you can have. These workers chose to apply and get a job with McDonald's and they can't even do the easiest thing which is cooking frozen food, no wonder why they work here cause doing the easiest thing is hard for them. Tragic.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1569 Montclair Rd, Birmingham?
This McDonald's location is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and open 24 hours Thursday through Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Wednesday, operates 24 hours Thursday through Saturday, and opens at 4:00 AM to 1:00 AM on Sunday.
Can I order delivery from this McDonald's and during what hours?
Yes, delivery is available daily from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order at this location?
Yes, you can use the McDonald's App available on Apple App Store and Google Play Store for easy ordering.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
Are there other fast food restaurants near this McDonald's?
Yes, Zaxby's, another fast food and chicken restaurant, is nearby for additional dining options.
Where can I find gas stations near McDonald's at 1569 Montclair Rd?
Nearby gas stations include Texaco and Chevron Station Birmingham, convenient for refueling before or after your meal.
What other useful services are located near this McDonald's?
Nearby services include Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM, and several dental offices such as Luma Dentistry and Birmingham Emergency Dental.