Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,756 reviews
5 stars
829
4 stars
513
3 stars
473
2 stars
255
1 star
686
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy, and incorrect items being served.
Cleanliness
The restaurant was frequently described as dirty and poorly maintained, contributing to a negative dining experience.
Management Issues
Several customers suggested that management needs to address the staff's lack of professionalism and efficiency.
Customer Experience
Overall, the customer experience was overwhelmingly negative, with many expressing a strong desire to avoid this location in the future.
- BBBarbara BoykinNov 17, 20251.0We did not receive what we ordered. No cashier available. Inside not clean.... A sign stating only take out orders.
- VAVince AdamsNov 11, 20254.0Fast service. Music was a little too loud for my taste but service was good
- BPbrandon putmanNov 1, 20251.0Staff very rude, they literally dumped my fries in the bag. Not a single fry in the fry carton, and they have gave me a medium instead of the large I paid for.
- MOMarShun OliverOct 30, 20251.0AVOID DON'T GO HERE THIS IS THE WORST MCDONALDS IN AMERICA.BEWARE HORRIBLE SERVICE AND HOMELESS PPL ARE WANDERING THE PARKING LOT AND WILL APPROACH YOU Placed a mobile order went through the drive thru nobody answered at all 3 windows sat FOR OVER AN HOUR. I went inside, I and 4 other ppl were standing there for 30 minutes.the ppl behind the counter refused to acknowledge us no matter how many times we spoke to them. It normally takes a extremely long time but this was crazy. THEY WILL MESS UP YOUR ORDER AND ARE KNOWN TO BE RUDE . AVOID!! I never received my order and McDonald's owes me $25 dollars. Please Corporate fix it
- JPJacob ParksOct 18, 20251.0Been waiting for a doordash order that was said it was ready on my app. Asked 2 people and they just ask each other if it's ready then walk off. Been waiting 15 minutes!
Frequently Asked Questions About McDonald's
What are the hours for dining at McDonald's at 1501 5th Avenue S, Birmingham?
McDonald's is open 24 hours every day of the week at this location.
When is the drive-thru service available at this McDonald's?
The drive-thru at this McDonald's is open 24/7, seven days a week.
What time does delivery service operate at this McDonald's?
Delivery is available daily from 4:00 AM to 2:00 AM.
What delivery and pickup options does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online for this location?
You can place orders online through the provided delivery URL or use the McDonald's app available on iOS and Android.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include another McDonald's location, Captain D's seafood restaurant, and Burger King.
What healthcare facilities are located near McDonald's at 1501 5th Avenue S?
Nearby healthcare facilities include Pediatrics PM Urgent Care, Med South pharmacy, UAB Center for Research in Women's Health, and Children’s of Alabama clinics.
What recreational places can I visit near this McDonald's?
You can visit Eastlake Park Birmingham Alabama, a local park and attraction located nearby.
Does this McDonald's location have WiFi and mobile ordering?
Yes, McDonald's offers WiFi and supports mobile ordering and mobile offers at this location.