Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Birmingham.
Many customers reported receiving cold, stale, or poorly made donuts, with a significant number expressing disappointment in the freshness and quality of the products.
Service Issues
Numerous reviews highlighted poor customer service experiences, including rude staff, unfulfilled orders, and lack of communication regarding product availability.
Pricing Concerns
Customers frequently mentioned that the prices for donuts are high, especially given the quality and service issues they encountered.
Cleanliness and Environment
While some customers praised the cleanliness of the location, others noted that the exterior and overall appearance of the store could use improvement.
Inconsistent Availability
Many reviews indicated that the store often runs out of popular donut varieties and does not consistently have hot donuts available, leading to customer frustration.
AS
Awanna Scott
2 days ago
5.0
I had an amazing experience at Krispy Kreme Doughnuts thanks to Mr. Antonio! He was absolutely awesome. His customer service was top tier, very professional, and welcoming from start to finish. Antonio has such a fun, positive attitude and personality that truly makes your visit enjoyable.
My son and I always come here, and this place is very special to us. On our way home, we make it a point to stop by, and my son even calls himself “Mr. Donut Man” because he loves coming to this donut shop so much. The warm, friendly atmosphere, especially from Antonio, makes every visit memorable.
If you are stopping by, come see Antonio or the entire crew at Krispy Kreme on First Avenue in Birmingham. They are a great team. Please remember to treat everyone there with care, kindness, and respect because they are truly wonderful people and truly deserve it. 🍩✨
ES
eccls smith
4 days ago
4.0
more varieties of the seasonal flavors are needed
RP
Roberto Pablo-Pascual
Jan 1, 2026
5.0
I love your donuts and they satisfy me and my parents
Thank you for all the donuts you gave me this year 😀❤️💪💓
VB
Valarie Barton
Dec 24, 2025
5.0
For our first KK experience at this location, we give them five stars. We purchased 3 dozens of glazed donuts. They were very fresh and hot even though we didn't see the hot and ready light on. The inside was clean and an employee was sweeping the lot outside at the time. The employees were excellent. Definitely will visit again.
DB
David Brown
Dec 21, 2025
3.0
Not real hot donuts. Just a warmer and a glaser machine. And almost $20 a dozen.
What are the opening hours for delivery at Krispy Kreme Birmingham?
Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I use the drive-through service at Krispy Kreme Birmingham?
The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours for orders at Krispy Kreme Birmingham?
Pickup orders can be made Monday to Thursday and Sunday from 6:00 AM to 9:45 PM, and on Friday and Saturday from 6:00 AM to 10:45 PM.
Where is Krispy Kreme Birmingham located?
Krispy Kreme Birmingham is located at 8601 First Ave N, Birmingham, AL 35206, United States.
Does Krispy Kreme Birmingham serve breakfast?
Yes, Krispy Kreme Birmingham serves breakfast and brunch options.
What types of payment does Krispy Kreme Birmingham accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there any family-friendly and LGBTQ welcoming facilities at Krispy Kreme Birmingham?
Yes, Krispy Kreme Birmingham welcomes families and LGBTQ customers and has wheelchair accessible restrooms.
What nearby places can I visit around Krispy Kreme Birmingham?
Nearby you can visit King Motors LLC for used cars, Taqueria Guerrero for tacos, and The Tavern at East Lake for dining.
Is Krispy Kreme Birmingham accessible for customers using public transit or other nearby amenities?
While public transit details aren't specified, Krispy Kreme Birmingham offers free street and lot parking, making it convenient for customers driving or using nearby services like Magic City Car Rental or Classic Car Wash.
Can I combine my visit to Krispy Kreme Birmingham with other local businesses?
Yes, you can enjoy a doughnut and coffee at Krispy Kreme and then visit nearby businesses such as El Girasol Mexican restaurant or get your car detailed at ZingsEnterprise.com.