Krispy Kreme

4.2
1868 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Birmingham.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
8601 First Ave N, Birmingham, AL
35206, United States

Hours

Reviews

4.2
1,868 reviews
5 stars
1,143
4 stars
321
3 stars
147
2 stars
95
1 star
162

What are people saying?

AI-generated from recent customer reviews

Product Quality

Many customers reported receiving cold, stale, or poorly made donuts, with a significant number expressing disappointment in the freshness and quality of the products.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, unfulfilled orders, and lack of communication regarding product availability.

Pricing Concerns

Customers frequently mentioned that the prices for donuts are high, especially given the quality and service issues they encountered.

Cleanliness and Environment

While some customers praised the cleanliness of the location, others noted that the exterior and overall appearance of the store could use improvement.

Inconsistent Availability

Many reviews indicated that the store often runs out of popular donut varieties and does not consistently have hot donuts available, leading to customer frustration.
  • AS
    Awanna Scott
    2 days ago
    5.0
    I had an amazing experience at Krispy Kreme Doughnuts thanks to Mr. Antonio! He was absolutely awesome. His customer service was top tier, very professional, and welcoming from start to finish. Antonio has such a fun, positive attitude and personality that truly makes your visit enjoyable. My son and I always come here, and this place is very special to us. On our way home, we make it a point to stop by, and my son even calls himself “Mr. Donut Man” because he loves coming to this donut shop so much. The warm, friendly atmosphere, especially from Antonio, makes every visit memorable. If you are stopping by, come see Antonio or the entire crew at Krispy Kreme on First Avenue in Birmingham. They are a great team. Please remember to treat everyone there with care, kindness, and respect because they are truly wonderful people and truly deserve it. 🍩✨
  • ES
    eccls smith
    4 days ago
    4.0
    more varieties of the seasonal flavors are needed
  • RP
    Roberto Pablo-Pascual
    Jan 1, 2026
    5.0
    I love your donuts and they satisfy me and my parents Thank you for all the donuts you gave me this year 😀❤️💪💓
  • VB
    Valarie Barton
    Dec 24, 2025
    5.0
    For our first KK experience at this location, we give them five stars. We purchased 3 dozens of glazed donuts. They were very fresh and hot even though we didn't see the hot and ready light on. The inside was clean and an employee was sweeping the lot outside at the time. The employees were excellent. Definitely will visit again.
  • DB
    David Brown
    Dec 21, 2025
    3.0
    Not real hot donuts. Just a warmer and a glaser machine. And almost $20 a dozen.

Frequently Asked Questions About Krispy Kreme

What are the opening hours for delivery at Krispy Kreme Birmingham?

Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.

When can I use the drive-through service at Krispy Kreme Birmingham?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.