Krispy Kreme

4.2
1854 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Birmingham.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
8601 First Ave N, Birmingham, AL
35206, United States

Hours

Reviews

4.2
1,854 reviews
5 stars
1,134
4 stars
319
3 stars
146
2 stars
94
1 star
161

What are people saying?

AI-generated from recent customer reviews

Product Freshness

Many customers reported receiving stale or cold donuts, with frequent mentions of the donuts not being fresh or hot as expected.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Availability Issues

Numerous reviews highlighted that the store often runs out of popular donut varieties and has inconsistent availability, leading to customer frustration.

Cleanliness

The cleanliness of the store was generally praised, although some reviews mentioned the need for improvements in the exterior appearance.

Operational Hours

Several customers expressed dissatisfaction with the store's inconsistent opening hours and early closures, impacting their ability to purchase donuts.
  • WS
    wonhyo seo
    Nov 10, 2025
    5.0
    Good good
  • ML
    Mary Long
    Nov 6, 2025
    5.0
    Fresh donuts and donuts holes and ice coffee..
  • SB
    Susan B
    Oct 10, 2025
    1.0
    Made an order for special seasonal donuts for my son who was coming home to visit in the morning. Show up and told they cannot fulfill my order. No apologies. Absolutely no sense of they cared. They should have contacted me and let me they could not fulfill my order. My last visit a few weeks ago at this location was a positive one. Today was a zero due to lack of care.
  • FS
    Freddie “Mingo” Sanders
    Oct 10, 2025
    5.0
    The cashier was very friendly and polite. His professionalism showed in everything he did from taking my order to making sure the donuts was hot when I got them. His knowledge about the history of the business was pleasing to hear. We agreed to disagree about who had the best tasting 🍩 🍩 🍩 but it was alright in such a friendly way. I still say, "Southern Maid". I appreciated the refreshing conversation while I waited for my hot donuts which didn't take long about 3 to 4 mins. They were well worth the wait. This is my Friday thing to do on my way home. Great service nice, a clean place to sit and eat if you like.
  • KA
    Kristie Alexander
    Oct 6, 2025
    3.0
    I just wanted to say I’ve bought doughnuts from this location for years and never have they looked like this! When I opened the box after I was several miles away my jaw hit the floor. It looks like they just dumped the icing over the doughnuts in the box. Some don’t even resemble a doughnut. Needless to say that was my last trip. Find employees that care about their work.

Frequently Asked Questions About Krispy Kreme

What are the opening hours for delivery at Krispy Kreme Birmingham?

Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.

When can I use the drive-through service at Krispy Kreme Birmingham?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.