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Jimmy John's

3.8
(193 reviews)
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Business Details

5431 Patrick Way, Birmingham, AL
35235, United States
(205) 655-4104
https://locations.jimmyjohns.com/al/birmingham/sandwiches-3561.html

About

Sandwich Restaurant

Location

Jimmy John's
5431 Patrick Way, Birmingham, AL
35235, United States

Hours

Reviews

3.8
193 reviews
5 stars
100
4 stars
36
3 stars
16
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the freshness and taste of the sandwiches, there were several complaints about hard or stale bread and incorrect orders.

Service Consistency

Customer experiences with service varied widely; some reported excellent and friendly service, while others faced issues with order accuracy and delivery delays.

Cleanliness

The restaurant was generally noted for being clean, but there were isolated reports of unsanitary conditions, particularly in the restrooms.

Delivery Issues

Multiple reviews highlighted significant problems with delivery, including late arrivals, incorrect orders, and poor communication from staff.
  • BA
    Bruce Anthony
    2 days ago
    1.0
    Ordered the Greek gyro. I was served as complete SLOP. Couldn't even eat it. Wasted my money here.
  • HK
    Heather Kilgore
    Feb 17, 2026
    5.0
    Love Deidra! Recommendation was fire!!! Very friendly and good food
  • SW
    Sheree Williams
    Sep 30, 2025
    5.0
    Great experience everytime I come in I mean every time Management and staff are awesome
  • KB
    Keith B.
    Sep 26, 2020
    4.0
    Same sandwich I got the other week, this time 16" turkey / Bacon awesome awesome sandwich, I guess I like turkey / bacon, quality bread to start with and super fresh and tasty ingredients, give them a try! I recommend several visits 😉 👍👍
  • CT
    Corey Thomas
    Nov 19, 2018
    1.0
    Sitting at the table hearing the lady and 2 guys behind the counter complain about me customizing my sandwiches. Adding extra mustard, pickles, etc. Slowest Jimmy John's I have ever been to. I would not recommend this location. They are usually great, not this one.
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Brand Certified Facts from Jimmy John's

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