El Jalisco is a group of family-owned restaurants serving up the best Mexican food. For over a decade, El Jalisco has been serving the most executive Mexican food in the city. When you visit our Valleydale location, you’ll find a local restaurant with deep ties to the community. Enjoy our freshly prepared food in our open-air deck, or meet someone new at our bar. At Valleydale, we strive to continue our standard of excellence that we’ve been refining for over ten years. We invite you to dine with us: stop by for our world-famous fajitas tonight.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.