Dunkin'

3.8
274 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
300 Commons Dr, Birmingham, AL
35209, United States

Hours

Reviews

3.8
274 reviews
5 stars
146
4 stars
37
3 stars
28
2 stars
18
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude or unprofessional behavior.

Food Quality

Feedback indicates inconsistency in food quality, with some customers enjoying the coffee and donuts, while others complain about stale or poorly prepared items.

Drive-Thru Efficiency

The drive-thru service is often criticized for being slow, with long wait times reported during busy periods.

Cleanliness

The establishment is generally noted for being clean, although some reviews mention issues with cleanliness in specific areas.

Mobile Ordering Issues

Customers frequently report problems with mobile ordering, including delays and incorrect orders.
  • SH
    Stephanie Hudson
    1 day ago
    1.0
    I would have checked three stars except for the fact they charged me twice or a product that taste like burnt coffee. Not to mention a debit card machine did not work.
  • WM
    William Martin
    Nov 15, 2025
    1.0
    I have been to Dunkin from Maine to Florida. This is the first Dunkin I’ve been asked and expected to tip at the drive through.
  • ML
    Marvin Lopez
    Nov 15, 2025
    1.0
    Slow motion workers take 20 minute to serv 2 dozens of donuts . And the worst thing is I was the only costumer. I'm never going back to that place.
  • JB
    J B
    Nov 12, 2025
    5.0
    Every time I come to this Dunkin’, my drink is made exactly how I like it! The staff are great at recommending drinks too, especially if you’re unsure what to get. I’ve ordered donuts a few times and they’ve always been fresh, never stale basically just the classic Dunkin’ taste. The employees are consistently kind and welcoming. Some are a little more laid-back and others more energetic, but everyone I’ve encountered has been polite and helpful. They don’t mind complicated orders and always handle them with a good attitude. I usually go through the drive-thru, but today I went inside to sit and enjoy my coffee and donuts. The inside could’ve used a quick wipe-down and a bit of sweeping because there were some crumbs on the tables but it wasn’t dirty, just a little messy from the morning rush. I wiped my own table and it was fine. Overall, this Dunkin’ is solid with friendly service, great drinks, and fresh donuts. I’ll definitely keep coming back since it’s right around the corner and the team here is always kind and consistent.
  • ML
    Melissa Ladlee
    Nov 12, 2025
    1.0
    Since miss,Kelly left the place is going down hill ,the women at the drive-through was rushing me this morning. Didn’t get my order right,my bagel is so hard an no cream cheese ,a nobody ever picks up the damn phone ,I have been coming here for over 3 years. But the last week has been horrible there ,the girl laughs in the intercom as your trying to order ,today she gave me a attitude cause I didn’t tip ,the look on her face when I didn’t tip

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Birmingham, AL?

This Dunkin' location is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, the Dunkin' at 300 Commons Dr offers delivery and curbside pickup services.