Dunkin'

3.7
516 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
400 Cahaba Park Cir, Birmingham, AL
35242, United States

Hours

Reviews

3.7
516 reviews
5 stars
262
4 stars
85
3 stars
32
2 stars
28
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Customers frequently reported stale or cold food items, particularly donuts, which were often not fresh.

Inconsistency

Many patrons experienced inconsistency in drink orders and food preparation, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty bathrooms and overall lack of cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service, particularly during busy hours.
  • MS
    Michael S
    Oct 5, 2025
    1.0
    3 strikes and you are out. Somehow the "kitchen" (a microwave) is closed nearly 2 hours before closing time? Workers are rude. Nasty. Avoid.
  • HH
    HIJRDN
    Sep 2, 2025
    5.0
    My wife & I stopped by this Dunkin' almost every morning for over a 9 months. Might be the reason we can't be homeowners -not the avocado toast. Consistent staff. Consistent food. Always nice! They work hard, the location stayed surprisingly busy, and we loved "starting our day" with familiar faces & a few bagels.
  • BM
    Brittain Mitchell
    Aug 28, 2025
    5.0
    They were quite busy so I really didn't get to examine the place like I normally would somewhere else so I didn't go into the bathrooms or anything like that I do know that they were very busy
  • SS
    Shanna Stacy
    Aug 19, 2025
    1.0
    Bought my kids here before school, just for some munchkins and coffee. The nastiest white lady took our order thru the drive thru as she was on the street talking to here friends. No type of customer service skills. I placed the order and was yelled at because she could not hear through her headset. I refuse to spend my money here to get disrespected by someone who clearly can’t respect themselves.
  • AJ
    A’nya Jackson
    Jul 26, 2025
    1.0
    Oven always down

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Birmingham, AL?

Dunkin' in Birmingham operates Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 7:00 PM, and Sunday from 6:00 AM to 6:00 PM.

What is the address of Dunkin' in Birmingham?

Dunkin' is located at 400 Cahaba Park Cir, Suite 1, Shelby, Birmingham, AL 35242, USA.