Brand Certified
Dunkin'
3.5(509 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1820 Gadsden Hwy, Birmingham, AL
35235, United States
Certified by Dunkin' • Mar 01, 2026
(205) 508-3638
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
509 reviews
5 stars
229
4 stars
74
3 stars
46
2 stars
42
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of communication from staff.
Order Accuracy
Many customers reported issues with incorrect orders and poor food quality, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt store appearance.
Operational Issues
Customers frequently experienced problems with the location being closed during posted hours and inconsistent service availability.
Food Quality
Feedback indicated that food items were often stale or poorly prepared, contributing to negative experiences.
- CWChris WalkerFeb 1, 20261.0To start Customer service was terrible. I couldn't understand the person over the drive thru speaker. When i got to the window he just reached out his hand for my card, swiped it and handed back. He then gave me the donuts no words were exchanged no receipt given. The donuts were hard, dry and seemed at least several days old. I will never go back the that location.
- JMjan molletteJan 8, 20261.0Went to this location today for the first time and ordered caramel latte and I feel absolutely sick. As if something wasn't clean or maybe spoil. Hopefully i don't need to see a doctor. On top of that they were rude and I was the only one at the drive thru and he was rushing me.
- THTiffani HammondsDec 9, 20253.0When did DD start charging $1.64 for a pup cup? I have been frequenting this location for almost 4 years. The coffee is usually decent, and they are typically friendly. In the four years I've been going to this DD, I have never been charged for a pup cup... Until this morning. I know it's a small thing, but small things matter when it comes to customer service.
- JDJonathan DensmoreNov 23, 20251.0Went to this location 2 hours before they closed and proceeded to tell me that they’ve thrown away all the donuts and after we left processed to lock the doors. Never saw an establishment close 2 hours early before 0-10 do not recommend
- AKAudrey KingNov 10, 20251.0I went this morning with my mom, and I suppose we caught the drive through worker on a bad day because the moment we pulled up he was rude. When my mother turned to ask me what I wanted he screamed "Anything else?" Through the drive through mic. Then snapped at my mom when we pulled up to the window. Our drinks were okay and food was good however I personally will not be back here based on the behavior alone.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Birmingham, AL?
Dunkin' in Birmingham, AL is open Monday to Friday from 6:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.
Does Dunkin' in Birmingham offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special seasonal drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin's products ahead of time using an app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms.
What types of meals does Dunkin' in Birmingham serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' location have a drive-thru service?
Yes, the Dunkin' in Birmingham offers a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Dunkin' Birmingham?
Dunkin' Birmingham accepts debit and credit card payments.
What are some nearby places around Dunkin' at 1820 Gadsden Hwy where I could visit?
Nearby places include Metro by T-Mobile for telecommunications needs, Taziki’s Mediterranean Cafe if you're interested in Mediterranean cuisine, and Jersey Mike's Subs for quick sandwiches.
Are there any health and medical facilities near Dunkin' Birmingham?
Yes, nearby you can find several dental and therapy centers such as Motto Clear Aligners, Aspen Dental, The Joint Chiropractic, and FYZICAL Therapy & Balance Centers.
If I want a beauty or spa service after my Dunkin' visit, where can I go nearby?
Nearby beauty and spa options include Layna Spa And Nails, Sky Nails, Connor Beasley Hair, and Phoenix Salon.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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