Dunkin'

3.7
791 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2109 6th Ave S, Birmingham, AL
35233, United States

Hours

Reviews

3.7
791 reviews
5 stars
361
4 stars
162
3 stars
90
2 stars
59
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and long wait times.

Drive-Thru Issues

Many reviews highlighted problems with the drive-thru, including long wait times and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others received stale or incorrect orders.

Cleanliness

Concerns were raised about cleanliness, particularly regarding unsanitary conditions and the presence of flies.

Location Accessibility

The location was noted as difficult to access, with limited parking and issues related to road conditions.
  • AM
    Amin Mohd
    Nov 11, 2025
    1.0
    I was there this morning putting up My Daughter’s order that she texted me and the kid on the cashier the minute I got there he went to go on. I start reading my order and every time I pause He was gonna go on come on go on. He just did not want me to stop reading making sure he gets the order right he was so rude. He should be fired. This place sucks from parking to service. I should’ve went to the one in Brookwood instead. Very rude very bad service. I don’t know how they do business because service is very important. I could not figure out who is the manager, but somebody came and apologized. you can’t go in the morning to get some coffee and some kid trying to mess up your morning By being rude. I never go to this place ever again.
  • ML
    Mary Long
    Nov 6, 2025
    5.0
    Easy and Fast service...
  • NN
    Nate
    Oct 24, 2025
    3.0
    This location can be a bit difficult to get in and out of, especially in the drive-thru, and the roads could really use some repair since there are quite a few potholes. The past few times I’ve visited, the drive-thru experience hasn’t been the best — the staff can come across a little rushed, and my food hasn’t always been ready when I arrived. A couple of times, my drink also tasted watered down, almost like it had been made ahead of time. I really like Dunkin’, but I hope this location can make a few improvements to the service and upkeep.
  • RH
    Rod Heasley
    Sep 20, 2025
    5.0
    The service was fast and staff was very polite.
  • BG
    Bob Gibson
    Sep 16, 2025
    4.0
    The location is difficult to get in and out of and there are only two parking spots with one of them being disabled parking. The drive-thru is your best bet but if you are at the Kirklin Clinic you can easily walk over. The staff was friendly and I received my coffee and donut quickly. The lobby was clean and while seating is limited inside there is a table outside.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Birmingham, AL?

Dunkin' is open from 6:00 AM to 6:00 PM Monday through Saturday, and from 7:00 AM to 5:00 PM on Sundays.

What menu options does Dunkin' offer?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages with over 50 varieties of donuts.