Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and long wait times.
Drive-Thru Issues
Many reviews highlighted problems with the drive-thru, including long wait times and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received stale or incorrect orders.
Cleanliness
Concerns were raised about cleanliness, particularly regarding unsanitary conditions and the presence of flies.
Location Accessibility
The location was noted as difficult to access, with limited parking and issues related to road conditions.
AM
Amin Mohd
Nov 11, 2025
1.0
I was there this morning putting up My Daughter’s order that she texted me and the kid on the cashier the minute I got there he went to go on. I start reading my order and every time I pause He was gonna go on come on go on. He just did not want me to stop reading making sure he gets the order right he was so rude. He should be fired. This place sucks from parking to service. I should’ve went to the one in Brookwood instead. Very rude very bad service. I don’t know how they do business because service is very important. I could not figure out who is the manager, but somebody came and apologized. you can’t go in the morning to get some coffee and some kid trying to mess up your morning By being rude. I never go to this place ever again.
ML
Mary Long
Nov 6, 2025
5.0
Easy and Fast service...
NN
Nate
Oct 24, 2025
3.0
This location can be a bit difficult to get in and out of, especially in the drive-thru, and the roads could really use some repair since there are quite a few potholes. The past few times I’ve visited, the drive-thru experience hasn’t been the best — the staff can come across a little rushed, and my food hasn’t always been ready when I arrived. A couple of times, my drink also tasted watered down, almost like it had been made ahead of time. I really like Dunkin’, but I hope this location can make a few improvements to the service and upkeep.
RH
Rod Heasley
Sep 20, 2025
5.0
The service was fast and staff was very polite.
BG
Bob Gibson
Sep 16, 2025
4.0
The location is difficult to get in and out of and there are only two parking spots with one of them being disabled parking. The drive-thru is your best bet but if you are at the Kirklin Clinic you can easily walk over. The staff was friendly and I received my coffee and donut quickly. The lobby was clean and while seating is limited inside there is a table outside.
What are the operating hours of Dunkin' in Birmingham, AL?
Dunkin' is open from 6:00 AM to 6:00 PM Monday through Saturday, and from 7:00 AM to 5:00 PM on Sundays.
What menu options does Dunkin' offer?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages with over 50 varieties of donuts.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app available on both Apple App Store and Google Play Store.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
Does Dunkin' serve breakfast, lunch, and brunch?
Yes, Dunkin' serves breakfast, lunch, and brunch meals.
What are some nearby places to Dunkin' in Birmingham that customers might visit?
Nearby places include Regions Bank (Drive-Thru Only), The Fish Market seafood restaurant, and Newk's Eatery which offers American and pizza options, great for visiting before or after your Dunkin' stop.
Are there any nearby quick food options near Dunkin' in Birmingham?
Yes, customers can find nearby quick food options such as Sneaky Pete's Hotdogs, Arby's, Taco Bell, and Marco's Pizza, providing a variety of fast-food choices in the vicinity.
What medical facilities are near Dunkin' in Birmingham?
Several medical facilities nearby include UAB Pathology, UAB Women & Infant Center RNICU, and The Kirklin Clinic, useful for visitors or patients looking for coffee and food options nearby.
Is Wi-Fi available at Dunkin' for customers?
Yes, free Wi-Fi is available at Dunkin' for customers to stay connected while they enjoy their meal or coffee.