Dunkin'

3.6
207 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2148 Sweeney Hollow Rd, Birmingham, AL
35215, United States

Hours

Reviews

3.6
207 reviews
5 stars
113
4 stars
19
3 stars
10
2 stars
12
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Makayla for their excellent service.

Food Quality

Feedback on food quality was mixed; while some enjoyed the donuts and coffee, others reported stale or poorly prepared items.

Service Speed

Several reviews noted inconsistent service speed, with some customers experiencing long wait times, especially in the drive-thru.

Cleanliness

The store was generally described as clean, although some customers reported issues with cleanliness and food preparation.

Management Issues

Multiple reviews indicated concerns about management and training, suggesting that staff turnover and lack of proper training affected service quality.
  • KS
    KAREN SAXON
    Nov 10, 2025
    3.0
    People here don't seem to know much. They all look at each other when you ask a question. None of them seem to know sizes, prices....they always have to ring things up for prices or look at the register. It would be nice to have people who knew their own menu. Jeeezzz
  • TP
    Tonja Pecor
    Nov 2, 2025
    1.0
    Children playing over the intercom and didn’t want to take order 3:25pm
  • HA
    Heath Adwell
    Oct 23, 2025
    1.0
    Just went and i swear that cashier was so high she couldn’t tell what was going on. My food tastes slightly like soap so they didn’t wipe down properly after cleaning too. My drink tastes like metal too. This place has NOT gotten better over time. Needs new management.
  • SP
    Shaunquiel prince
    Oct 20, 2025
    5.0
    Just grabbed my morning fix at Dunkin' Donuts and I'm loving it! The coffee is always hot and fresh, and their donuts are irresistible. The staff is friendly and efficient, even during peak hours. Clean atmosphere and quick service make it a great spot for a quick breakfast or study session. Highly recommend the Boston Creme donut - it's a game-changer! 4.5/5 stars from me!
  • SS
    Savannah Sharp
    Oct 20, 2025
    5.0
    This location is always pleasant anytime I come in. The girls are always friendly and my boys love coming by to get a donut while I get my coffee. Never have waited more than a few minutes for my order, unlike at other locations. I prefer this location over others.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2148 Sweeney Hollow Rd, Birmingham, AL?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.