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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(218 reviews)

Business Details

(205) 419-9949
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2148 Sweeney Hollow Rd, Birmingham, AL
35215, United States

Hours

Reviews

3.6
218 reviews
5 stars
118
4 stars
20
3 stars
10
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers noted the store was clean, while others reported unsanitary conditions and poor food quality.

Speed of Service

Inconsistent service speed; some customers experienced quick service while others faced long wait times.

Food Quality

Varied opinions on food quality; some enjoyed the donuts and coffee, while others found items stale or poorly prepared.
  • NM
    Neely Metcalf
    Jan 30, 2026
    1.0
    Difficult and unsafe area to get into. Just received my order. There were literally seven hashbrowns in the bag. No condiments at all. Terrible service.Ridiculously overpriced!
  • RH
    rhonda harris
    Jan 13, 2026
    5.0
    First time coming to this one. Nice and clean we are definitely coming back
  • NC
    Nina Courcy
    Dec 29, 2025
    1.0
    The employees are rude as hell, I ordered 5 apple fritters because I’m having a family get together, the girl dropped all of them and said don’t worry you didn’t need them anyway, like honestly it took everything in me not to jump that counter, you better watch who your talking to cause the next person isn’t gonna be so nice
  • LD
    Larry Davison
    Dec 25, 2025
    5.0
    I am a retired disable Army veteran and I go to Duncan donuts at least twice a week. Great service, they always get my order right? And they greet you with a smile, and I always tell you have a good day upon leaving. So this is a great place to get coffee and refreshment.
  • NR
    Nicole Rodriguez
    Dec 18, 2025
    2.0
    Wasn't that good didn't get what we wanted of our peppermint latte .terrible service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2148 Sweeney Hollow Rd, Birmingham, AL?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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