Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Birmingham, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
213 reviews
5 stars
116
4 stars
19
3 stars
10
2 stars
14
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are reported as rude and unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks.
Speed of Service
Service speed is inconsistent, with reports of long wait times in both drive-thru and in-store, even when there are few customers.
Product Quality
Several reviews mention dissatisfaction with the quality of food and drinks, including stale donuts and poorly made beverages.
Cleanliness
The store is generally reported as clean, but some customers noted issues with hygiene and food preparation.
- NCNina CourcyDec 29, 20251.0The employees are rude as hell, I ordered 5 apple fritters because I’m having a family get together, the girl dropped all of them and said don’t worry you didn’t need them anyway, like honestly it took everything in me not to jump that counter, you better watch who your talking to cause the next person isn’t gonna be so nice
- LDLarry DavisonDec 25, 20255.0I am a retired disable Army veteran and I go to Duncan donuts at least twice a week. Great service, they always get my order right? And they greet you with a smile, and I always tell you have a good day upon leaving. So this is a great place to get coffee and refreshment.
- NRNicole RodriguezDec 18, 20252.0Wasn't that good didn't get what we wanted of our peppermint latte .terrible service
- LBLisa BustamanteDec 2, 20255.0I love this restaurant and your manager Makayla is awesome she displays excellent customer service!!!!
- RSRudolph SmitNov 30, 20252.0Took very long. Coffee was cold and the grill cheese was only toasted on one side with the cheese not melt. They gave me a hot coffe when I brought it to their attention otherwise it would have been 1 star.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 2148 Sweeney Hollow Rd, Birmingham, AL?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order ahead to skip the line at Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their online order link.
What special holiday drinks are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals, featuring coffee, espresso, breakfast sandwiches, and donuts.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts debit and credit cards as payment methods.
Is there a drive-thru available at this Dunkin' location?
Yes, this location has a drive-thru for convenient service.
What nearby places can I visit before or after my Dunkin' visit on Sweeney Hollow Rd?
You might want to visit nearby spots such as Hardee's for burgers, Baskin-Robbins for ice cream, or Velvet Kake for cupcakes.
Are there any fitness centers near Dunkin' at this location?
Yes, Quick Fit Gym and Body By Melly gym are nearby if you're looking to work out before or after your Dunkin' stop.
What other food options are available near the Dunkin' on Sweeney Hollow Rd?
Nearby food options include Domino's Pizza, another Dunkin', and Who Doesn't Like Cake bakery and dessert shop for variety.