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Dairy Queen Grill & Chill

3.0
(470 reviews)
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Business Details

5295 US Hwy 280 S, Birmingham, AL
35242-5315, United States
(205) 981-1501
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5295 US Hwy 280 S, Birmingham, AL
35242-5315, United States

Hours

Reviews

3.0
470 reviews
5 stars
150
4 stars
65
3 stars
60
2 stars
40
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Operational Issues

Frequent complaints about the location being closed during business hours and running out of ice cream.

Staff Performance

Mixed reviews on staff performance, with some praising individual employees while others criticized overall management and training.
  • OU
    owen Utsey
    Feb 10, 2026
    5.0
    Dairy Queen in Birmingham is a classic go-to for fast-food comfort and sweet treats. Known for its iconic soft-serve ice cream, Blizzard® treats, and classic fast-food menu, it’s a spot that delivers both nostalgia and convenience. The ice cream is creamy, rich, and consistently satisfying, with popular flavors and seasonal specials keeping things fun and fresh. Beyond desserts, Dairy Queen also offers burgers, chicken sandwiches, fries, and hot dogs. While the food isn’t gourmet, it’s reliable and hits the spot for a quick, casual meal. Portions are reasonable, and combo meals make it a good value for families or on-the-go diners.
  • BM
    Brittain Mitchell
    Sep 3, 2025
    3.0
    It was extremely extremely extremely extremely slow and it was just really bad for business, there wasn't a single soul in there nobody come through the drive-thru, that's good there for 5 minutes before anybody ever even said hello, because everybody was in the back they were drinks on the counter like they just said it down while they were working, just because nobody goes there. It really needs to be shut down
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food items offered at Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.com ice cream cakes.

What are the daily operating hours of Dairy Queen Grill & Chill?

The restaurant is open every day from 10:30 AM to 9:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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