Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
916 reviews
5 stars
401
4 stars
183
3 stars
117
2 stars
69
1 star
146
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and some menu items, but there were complaints about the quality of burgers and incorrect orders.
Service Issues
Many reviews highlighted slow service, disorganization, and rude staff interactions, particularly during busy times.
Cleanliness
The restaurant was noted for being clean, including the bathrooms, which was appreciated by several customers.
Order Accuracy
Numerous customers reported issues with order accuracy, including missing items and incorrect preparations.
Customer Experience
While some customers had positive experiences with friendly staff, others reported negative interactions that affected their overall satisfaction.
- TDTammie DocekalJan 3, 20263.0Got it absolutely delicious onion ring bacon cheeseburger at $4 it was absolutely delicious
- JJJeff JonesDec 8, 20255.0Very Good pastries
- CGChris GreenDec 4, 20255.0OK, place to eat
- ZFZachary FriedNov 30, 20251.0Add another one star review to the board. Placed a mobile order and arrived to no food being ready. In fact, they did not have record of my order at all. I showed them the app and email confirmation showing the order, which was met with skepticism from the employee. I went through that for 5 minutes while she was on the phone with her boss at which time she said that I could wait in my car while they check another system. If you’re looking for convenience and fast food, then I hope you have better luck than me.
- TWThomas WrightNov 21, 20255.0Loved this place
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I expect at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets in a classic fast-food setting.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on public holidays like Thanksgiving and Christmas?
No, the restaurant is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Are there facilities available for families and children at the Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly with amenities including booster seats, high chairs, outdoor seating, restrooms, and it's wheelchair accessible.
Can I order food online or via a mobile app for pickup at Dairy Queen Grill & Chill?
Yes, you can order online through their official order page or download their mobile app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, the location offers free WiFi to its customers.
What are some nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Alabama Veterans Memorial Park and Mountain Brook Sports Park where you can enjoy outdoor activities before or after your meal.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby restaurants include Billy's Bar & Grill, Taziki's Mediterranean Cafe, and Slice if you're looking for additional dining experiences in the area.
What nearby fitness and personal care facilities are close to Dairy Queen Grill & Chill?
You can visit Anytime Fitness gym, Paris Hair Salon, Hollywood Tans tanning salon, and La Bella Skin & Wellness spa near Dairy Queen Grill & Chill for fitness and personal care needs.