Business Details
About
Mexican Restaurant
Chipotle Cahaba Point is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
176 reviews
5 stars
46
4 stars
21
3 stars
7
2 stars
11
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported unfriendly and rude staff, with several mentioning poor management and lack of training.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions reported by multiple customers.
Food Quality
Customers expressed dissatisfaction with food freshness, often receiving stale chips and undercooked ingredients.
Management Issues
Several reviews pointed to poor management practices, including lack of organization and inadequate staffing.
- AWAdam West2 days ago5.0Chipotle is pretty consistent. The food is fresh, the portions are fair, and you can get in and out without wasting half your day. The bowls are always the safest move. When the team is on their game, everything tastes great and the line moves fast. When they’re not, you feel it in the portion sizes and the wait time. Still, it’s one of the better quick spots when you want something that feels a little cleaner than typical fast food.
- DGDelon GreenNov 11, 20255.0Great food! Fast service.
- JKJake KolazykNov 7, 20251.0ABSOLUTE trash service from the manager to the staff! Save yourself a headache and drive a half mile down 280 to the other location!
- CWCaleb WoodsNov 5, 20251.0This is the 3rd (THIRD) time this location did NOT add the extra rice I ordered! The THIRD time! This is absolutely ridiculous. Either fill it up or I'm going elsewhere!!!
- BMBalloons by M&MOct 28, 20255.0Yesterday a great server ,made my bowl salad ,he is wonderful only I know that he is part Italian,Irish and I guess Mexican... great service thank you Chiplotle! 😋 +AAA
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Cahaba Point offer?
Chipotle offers customizable Mexican-style menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 5342 Highway 280?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Cahaba Point located?
It is located at 5342 Highway 280, Shelby, Birmingham, AL 35242, United States.
Does Chipotle Cahaba Point offer online ordering options?
Yes, customers can order online through their website or the Chipotle app using the provided quick link.
How can I contact Chipotle Mexican Grill Cahaba Point by phone or email?
You can call them at +1 659-272-0321 or email AL.4484.CahabaPoint@chipotle.com for inquiries.
What health and sustainability principles does Chipotle follow?
Chipotle prioritizes responsibly sourced ingredients and uses only 53 real ingredients without artificial colors, flavors, or preservatives to promote sustainable and humane farming practices.
What benefits does the Chipotle Rewards program offer?
By signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Are there any gyms near Chipotle Cahaba Point for a workout before or after dining?
Yes, Fitness Together, Curves, and Abundance Yoga Studio are nearby gyms where you can work out before or after your meal.
What other dining options are near Chipotle Mexican Grill at Cahaba Point?
Nearby dining includes Super Chix - Greystone for chicken, Krispy Kreme for donuts, Bruster's Ice Cream for desserts, Sneaky Pete's Hot Dogs, Trampled By Tacos for more Mexican cuisine, and New China for Asian food.
Are there any convenient services near Chipotle for banking or shopping needs?
Yes, nearby services include Western Union for money transfers, Walmart Pharmacy for prescriptions, FirstBank and Bryant Bank for banking, Sprint Store and T-Mobile for mobile services, and Magic vape for smoking supplies.