Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Cahaba Point is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.6
190 reviews
5 stars
50
4 stars
23
3 stars
7
2 stars
13
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and frequent order mistakes, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, stale chips, and missing ingredients.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and messy condiment areas.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, particularly from management, impacting the overall experience.
Inconsistency
Customers expressed dissatisfaction with the inconsistency in food portions and availability of menu items.
MG
Michelle Givan
Feb 23, 2026
1.0
Yesterday (Sunday February 22,2026) my husband placed an online order for a veggie bowl for my dinner The sticker on the bag clearly says veggie. The sticker on the foil lid clearly says veggie. The email confirmation my husband received says veggie. Well, the bowl contained chicken, and I’m allergic to chicken. Enough said.
DN
Dalton Nelson
Jan 29, 2026
1.0
Make sure to watch them they will undeserved you and screw up you're order, make sure to babysit the children at this place or they WILL screw up
AB
Allen Byrd
Jan 27, 2026
2.0
I have never had a great experience at a chipotle but I wanted to give this one a chance. The building is small so if you plan to eat there be prepared to eat close to strangers. The tables were dirt looked like someone poured rice on the floor. The person making my food was very pleasant. The food itself was not worth the price I paid. The tortilla was gummy and the last two bites my rice was crunchy like it was undercooked. I have learned my lesson no more chipotle for me it’s not worth the hype.
GN
Glory Nelson
Jan 24, 2026
5.0
Wonderful, I couldn't put it down...
JM
Justin Gil Montiero
Jan 8, 2026
1.0
I asked for a double tortilla for my burrito because I always get a big one and the worker literally stacked them and absolutely did horrible when wrapping them 🤣🤣🤣 make your workers how to wrap a burrito properly plus if I work there I would dominate y'all to be honest
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Cahaba Point offer?
Chipotle offers customizable Mexican-style menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 5342 Highway 280?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Cahaba Point located?
It is located at 5342 Highway 280, Shelby, Birmingham, AL 35242, United States.
Does Chipotle Cahaba Point offer online ordering options?
Yes, customers can order online through their website or the Chipotle app using the provided quick link.
How can I contact Chipotle Mexican Grill Cahaba Point by phone or email?
You can call them at +1 659-272-0321 or email AL.4484.CahabaPoint@chipotle.com for inquiries.
What health and sustainability principles does Chipotle follow?
Chipotle prioritizes responsibly sourced ingredients and uses only 53 real ingredients without artificial colors, flavors, or preservatives to promote sustainable and humane farming practices.
What benefits does the Chipotle Rewards program offer?
By signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Are there any gyms near Chipotle Cahaba Point for a workout before or after dining?
Yes, Fitness Together, Curves, and Abundance Yoga Studio are nearby gyms where you can work out before or after your meal.
What other dining options are near Chipotle Mexican Grill at Cahaba Point?
Nearby dining includes Super Chix - Greystone for chicken, Krispy Kreme for donuts, Bruster's Ice Cream for desserts, Sneaky Pete's Hot Dogs, Trampled By Tacos for more Mexican cuisine, and New China for Asian food.
Are there any convenient services near Chipotle for banking or shopping needs?
Yes, nearby services include Western Union for money transfers, Walmart Pharmacy for prescriptions, FirstBank and Bryant Bank for banking, Sprint Store and T-Mobile for mobile services, and Magic vape for smoking supplies.
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Certified March 01, 2026Yext Knowledge Graph
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