Business Details
About
Mexican Restaurant
Chipotle UAB Birmingham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,333 reviews
5 stars
551
4 stars
249
3 stars
121
2 stars
76
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.
Food Quality
Many customers reported issues with food freshness, portion sizes, and incorrect orders, leading to dissatisfaction with their meals.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Long Wait Times
Customers consistently experienced long wait times for both in-store and online orders, often leading to frustration.
Stock Issues
Several reviews mentioned the location being out of key menu items, which negatively impacted the dining experience.
- MJMr JOct 24, 20254.0Came here for a Chicken burrito with a side of adobe ranch and was fairly impressed with the service.They were very quick and direct with my order but the floor was dirty;had napkins,meat,and sauce stains which did throw off the experience for me.
- SLShavette LooneyOct 18, 20255.0Enjoyed our lunch here today and our server was nice and cooperative, I ordered double all meat cause I like to get full. Everything was delicious and hot and we enjoyed ourselves.
- CLChristopher LehmanOct 15, 20251.0I went here to this location , ordered my food they were rude and every black person that was behind me got served first , they have racist employees I will never go back to this one.
- DGDeborah GreeneOct 9, 20251.0The manners displayed by employees here is extremely lacking to tell you the truth! i have witnessed them yell at people who ask for extra chicken with my own eyes and tell them that's EXRA and when the person says that's fine they sigh and look annoyed. They are brusque impatient and annoyed with everybody that they have to be there. Well I wish I wasn't here right now either sir!
- LFLamiya FarleyOct 6, 20251.0I walked in and ordered my food and the experience was bad they guy that was preparing the food had a very small cup measuring how much meat to put on the bowl of my food and others he was very unprofessonial and slow and very hard of hearing
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at UAB Birmingham serve?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 300 20th St S in Birmingham?
Chipotle is open from 10:45 AM to 11:00 PM Monday through Saturday, and from 11:00 AM to 11:00 PM on Sundays.
Does Chipotle Mexican Grill at UAB Birmingham offer pickup and delivery services?
Yes, they provide in-store pickup and delivery services for customers.
How can I order Chipotle online or through a mobile app?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill accept credit cards and provide catering services?
Yes, Chipotle accepts credit cards and offers catering services.
Is the Chipotle location at UAB Birmingham welcoming to LGBTQ+ customers?
Yes, this Chipotle location is welcoming to LGBTQ+ customers.
What nearby places can I visit around Chipotle Mexican Grill at UAB Birmingham?
Nearby you can find Starbucks for coffee, Publix Super Market at 20 Midtown for grocery needs, and Outback Steakhouse if you're in the mood for American-style steak dishes.
Are there convenient banking or ATM options near Chipotle Mexican Grill at UAB Birmingham?
Yes, Legacy Federal Credit Union and Synovus Bank are nearby, and there are also Presto! ATM and SYNOVUS ATM kiosks close to the restaurant.
Can I visit a hotel near Chipotle Mexican Grill if I am traveling to Birmingham?
Yes, SpringHill Suites by Marriott Birmingham Downtown at UAB and SpringHill Suites offer nearby accommodation options.
What is the address and contact information for Chipotle Mexican Grill at UAB Birmingham?
Chipotle is located at 300 20th St S, Birmingham, AL 35233. You can call them at +1 205-326-8572 or email AL.2642.UABBirmingham@chipotle.com.