Brand Certified
Chipotle Mexican Grill
3.4(1351 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
300 20th St S, Birmingham, AL
35233, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(205) 326-8572
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/al/birmingham/300-20th-st-s?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2642
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle UAB Birmingham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,351 reviews
5 stars
558
4 stars
249
3 stars
120
2 stars
81
1 star
343
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.
Food Consistency
There were numerous complaints about food quality, including undercooked rice, stale chips, and inconsistent portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and kitchens.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction with their meals.
Atmosphere
While some customers enjoyed the atmosphere and found the staff friendly, many others noted a lack of cleanliness and professionalism.
- CSC SosaFeb 20, 20265.0Loved this location! Awesome staff! Great atmosphere.
- MKMary KimbroughFeb 14, 20262.0I ordered my food through Door Dash. This was my first time ordering from here and possibly my last time. I received my food in a bag that had been opened before I got it. The Burrito Bowl was nothing like the pictures. Like I said this was my first time ordering from them so I didn't know what to expect. But I thought that it would be close. I also ordered a regular Burrito for my son and he loved it. I believe that you should get what you see in the advertisement.
- BMBradly mcInnisFeb 12, 20265.0This is my favorite chipotle to visit from all my travels around the country. Everytime I am in Birmingham. My favorite things about this location are the people and they always have fajitas veggies on hand and they are cooked just right not over cooked in oil like many other locations.
- GMG MFeb 5, 20262.0This chipotle has to be the most inconsistent chipotle in the USA! I go in around 7:30-8pm on a Thursday. “Sorry we are out of every protein” “but I do have one single serving of chicken left” which in my eyes looked like half a spoon of chicken for the “one full serving left”. This has been consistent at this location, they’re always out of something, low staff, chips being hit or miss(stale/not stale). But to have no protein of any sort on the line. Is a new low… which is why I’m writing this. So I left… and went to Qdoba,which had wayyyy better service and every option on the menu was hot n ready!! Everyone needs to just go there instead. This chipotle ain’t it.
- ATanastasia travisJan 6, 20261.0This place is very dirty. The kitchen and bathroom were disgusting!! The staff are rude except one young kid that looks like he does everything. Obviously, by the reviews everyone has the same opinion but looks like corporate isn't going to do anything about it.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at UAB Birmingham serve?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 300 20th St S in Birmingham?
Chipotle is open from 10:45 AM to 11:00 PM Monday through Saturday, and from 11:00 AM to 11:00 PM on Sundays.
Does Chipotle Mexican Grill at UAB Birmingham offer pickup and delivery services?
Yes, they provide in-store pickup and delivery services for customers.
How can I order Chipotle online or through a mobile app?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill accept credit cards and provide catering services?
Yes, Chipotle accepts credit cards and offers catering services.
Is the Chipotle location at UAB Birmingham welcoming to LGBTQ+ customers?
Yes, this Chipotle location is welcoming to LGBTQ+ customers.
What nearby places can I visit around Chipotle Mexican Grill at UAB Birmingham?
Nearby you can find Starbucks for coffee, Publix Super Market at 20 Midtown for grocery needs, and Outback Steakhouse if you're in the mood for American-style steak dishes.
Are there convenient banking or ATM options near Chipotle Mexican Grill at UAB Birmingham?
Yes, Legacy Federal Credit Union and Synovus Bank are nearby, and there are also Presto! ATM and SYNOVUS ATM kiosks close to the restaurant.
Can I visit a hotel near Chipotle Mexican Grill if I am traveling to Birmingham?
Yes, SpringHill Suites by Marriott Birmingham Downtown at UAB and SpringHill Suites offer nearby accommodation options.
What is the address and contact information for Chipotle Mexican Grill at UAB Birmingham?
Chipotle is located at 300 20th St S, Birmingham, AL 35233. You can call them at +1 205-326-8572 or email AL.2642.UABBirmingham@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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