Business Details
About
Mexican Restaurant
Chipotle Inverness is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
888 reviews
5 stars
360
4 stars
168
3 stars
81
2 stars
69
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and uninterested in assisting customers.
Food Quality
Many customers reported issues with food quality, including undercooked rice, missing ingredients, and overall dissatisfaction with the taste.
Availability of Ingredients
Frequent complaints about being out of key ingredients, leading to frustration among customers who were unable to order what they wanted.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions in the restaurant.
Staff Performance
Inconsistent staff performance noted, with some employees providing excellent service while others were described as unprofessional and inattentive.
- BCBrock CampbellJan 4, 20261.0Had a sign on the door that said they opened at 11:30, which is when I arrived. Sat outside the door waiting while the staff looked at me. At 11:42 someone came out to tell me they were not ready to open and suggested I go to another location. Said the GM hadn’t showed up yet. Customer service needs a lot of work.
- TMTancy MarieNov 12, 20252.0Not friendly or welcoming at all. Didn’t speak like the other locations I’ve visited. I will not be visiting this location again. It seemed as if they didn’t want to work today. Didn’t get a receipt from associate. Didn’t ask if I need chips or drink. Customer service and friendliness just wasn’t there.
- AHAlex HoehleNov 8, 20251.0Ordered food delivered. Was incorrect.
- TTTremicOct 25, 20251.0If you want crunchy rice, this is the place! 3 times, always bad. Just go down the street a couple of miles and go to the better Chipotle. Don't waste your time.
- JLJerry Woolen lllOct 22, 20255.0I’ve been to just about every chipotle across Birmingham and this one is by far my favorite. Thank y’all!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Inverness offer?
Chipotle Mexican Grill in Inverness offers customizable Mexican-inspired fast-casual options including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Inverness?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Inverness provide pickup and delivery services?
Yes, Chipotle Inverness offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Inverness?
You can order online via Chipotle's official order website at https://order.chipotle.com/ or through their app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Birmingham, AL?
It is located at 4719 Highway 280, Shelby area, inside The Home Depot Shopping Center in Birmingham, AL 35242.
What payment methods does Chipotle Mexican Grill in Inverness accept?
They accept credit cards and also offer gift cards for purchase.
Is Chipotle Mexican Grill Inverness welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers and is inclusive to all guests.
What nearby coffee shops can I visit before or after dining at Chipotle Inverness?
Scooter’s Coffee and Starbucks are nearby coffee shops where customers can enjoy a drink along with their Chipotle visit.
Are there any nearby hotels if I am visiting Chipotle Mexican Grill Inverness from out of town?
Yes, nearby hotels include Sonesta ES Suites Birmingham and Residence Inn Birmingham Inverness, providing convenient lodging options.
What other dining options are near Chipotle Inverness?
Nearby dining options include Pizza Hut for pizza lovers, Captain D's for seafood, Superior Grill for Mexican cuisine, and LongHorn Steakhouse for steak and grill dishes.