Brand Certified
Chipotle Mexican Grill
3.5(887 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4719 Highway 280, Birmingham, AL
35242, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(205) 991-4846
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/al/birmingham/4719-highway-280?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1131
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Inverness is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
887 reviews
5 stars
360
4 stars
168
3 stars
81
2 stars
69
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unwelcoming.
Food Quality
Many customers reported issues with food quality, including undercooked rice, missing ingredients, and overall dissatisfaction with the taste.
Availability of Ingredients
Frequent complaints about being out of key ingredients, leading to frustration among customers.
Cleanliness
Some reviews noted cleanliness issues, including dirty floors and unsanitary conditions.
Positive Experiences
A few customers praised specific staff members for their exceptional service and highlighted positive experiences with food quality.
- CCCamFeb 21, 20261.0Locked and closed the door because they had a “large catering order”. Turned away seven customers. Stayed closed for 40+ minutes which has to be against corporate guidelines.
- BCBrock CampbellJan 4, 20261.0Had a sign on the door that said they opened at 11:30, which is when I arrived. Sat outside the door waiting while the staff looked at me. At 11:42 someone came out to tell me they were not ready to open and suggested I go to another location. Said the GM hadn’t showed up yet. Customer service needs a lot of work.
- TMTancy MarieNov 12, 20252.0Not friendly or welcoming at all. Didn’t speak like the other locations I’ve visited. I will not be visiting this location again. It seemed as if they didn’t want to work today. Didn’t get a receipt from associate. Didn’t ask if I need chips or drink. Customer service and friendliness just wasn’t there.
- TTTremicOct 25, 20251.0If you want crunchy rice, this is the place! 3 times, always bad. Just go down the street a couple of miles and go to the better Chipotle. Don't waste your time.
- JLJerry Woolen lllOct 22, 20255.0I’ve been to just about every chipotle across Birmingham and this one is by far my favorite. Thank y’all!
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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