Mixed reviews on food quality; some dishes praised while others were criticized for being cold or poorly prepared.
Service Experience
Service quality varied; many customers praised attentive and friendly staff, while others reported slow service and confusion with orders.
Cleanliness Issues
Several customers noted cleanliness concerns, including dirty floors and unsanitary conditions in the restaurant.
Positive Atmosphere
Many reviews highlighted a welcoming and enjoyable atmosphere, with staff often going above and beyond to create a pleasant dining experience.
BT
Bobby Tidwell
3 days ago
5.0
I'm kicking myself for not eating here before now...everything was delicious and service was great from seating to a to-go bowl to take with me..guy's and gals if you haven't been go out'a your way to try this place out..
KW
Kristie Williams
5 days ago
5.0
Stopped by Carrabba’s for dinner and I must say……it was delicious !!!! Stephanie was our server and she was amazing! Glasses always full and just the right amount of attentiveness to enhance our experience. As for the food, I had the lentil soup and a salad and my husband has the salmon capperi (chef’s kiss)!
JS
James Stevens
5 days ago
5.0
Just had the best experience with our waitress Stephanie!! She was very friendly and attentive to our every need!!! Thank you Stephanie for making our visit and experience at Carrabba's top notch!!!
DD
Doug Taylor (DixieDoug)
Dec 30, 2025
2.0
Way below average Italian-like food. My first time eating here. It was very disappointing! I ordered the Chicken Parmesan with steamed broccoli, and the chicken soup. Someone in the kitchen thought it would be a good idea to put about a teaspoon of pepper in the small bowl of soup! I asked my server about it, and she said that it wasn't supposed to be that peppery. So, the soup sucked! Half of my steamed broccoli was cold. Half was barely warm. The Chicken Parmesan was the thinnest, most unfavorable parm I've ever eaten! The only redeeming feature was the melted cheese on top. It was literally like eating a couple of small slices of cheese pizza. The chicken was thin, crusty and unflavorful. Maybe I will try this place again sometime, because I always give restaurants two chances. The Olive Garden that I go to has much better food than this Carrabba's.
HM
Hannah Maloney
Dec 20, 2025
2.0
Husband and I were absolutely disappointed in the service here. We were seated very quickly which was nice but our "nice" experience did not last long. We waited on drink orders for over 15 minutes and when we finally got acknowledged, there was some kind of excuse on why we werent waited on yet and we couldn't even understand what the lady told us. There was so many complications while trying to order, which I will say did not seem to be the waiters fault, but still was concerning. We did the deal of taking home a meal (one meal btw) of the same or lesser value for $10 and everything got messed up and somehow ended up leaving with 2 of the take home meals instead of just the one that we ordered and one being an upcharged meal so it was $18 instead of $10. I could go more into detail, but honestly the whole situation was nothing but confusion and frustration and we probably won't be back. Food was good though. My husband and I are very very understanding people, but this experience made us not want to come back.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Birmingham, AL offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill in Birmingham?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour? If so, when is it?
Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.
What pickup and delivery services are available at Carrabba's Italian Grill in Birmingham?
Is Carrabba's Italian Grill accessible for customers with disabilities?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms, along with braille menus and high chairs for children.
Can families and children dine at Carrabba's Italian Grill?
Yes, Carrabba's welcomes families and children, offering a children's menu and family-friendly seating.
Where is Carrabba's Italian Grill located in Birmingham?
It is located at 4503 Riverview Parkway, Birmingham, AL 35242, USA.
Are there any nearby restaurants or entertainment options close to Carrabba's Italian Grill?
Nearby you can find The Purple Onion, a Greek and Mediterranean restaurant, Buffalo Wild Wings for American food and a bar experience, and The Bubba House, an event planning and dance club venue.
If I'm visiting Carrabba's, what nearby services can I check out for beauty or relaxation?
Nearby beauty and spa services include John Nance Hairstylist, S Nails & Spa, Hair by Kim Laslo, Brows Threading and Waxing Studio, and Head Start Haircare.
Are there any nearby retail or specialty stores close to Carrabba's Italian Grill?
Yes, near Carrabba's are stores such as GameStop, Dollar Tree, MedHelp RX drugstore, and Men's Wearhouse clothing store.