Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised the wings and burgers, while others complained about cold, stale, or improperly prepared items.
Atmosphere
The atmosphere is generally lively and suitable for sports viewing, but some customers noted cleanliness issues and noise levels.
Positive Staff Experiences
Several customers highlighted exceptional service from specific staff members, indicating that good service is possible at this location.
CB
CarleyMarie B
3 days ago
1.0
My husband and I placed a pickup order last night of boneless wings and potato wedges. I bit into a potato wedge that was made from a completly rotten potato and it was the most disgusting thing I have ever tasted. I will not eat here again after this experience. I own a restaurant and I understand things happen but you should have better quality control than that. It's completely unacceptable.
BG
Babygirl G
Dec 22, 2025
1.0
I made an online order through DoorDash. Once I went to pick up my order. The “manager” TREVOR was completely and I do mean completely RUDE with a very unpleasant attitude. He had the worst customer service I have EVER experienced. I will be reaching out to corporate about my experience. Not only was his action completely unnecessary i also did not receive the food I paid for and Trevor statement was “he will not make food he didnt get paid for”.
GG
Greg G
Dec 19, 2025
1.0
Rude and inept server, manager wasn't any better, only made poor excuses and never came back to confirm anything. Ordering food and getting any service was the worst I've ever experienced at any Buffalo Wild Wings. I won't be back to this location. Issues occurred December 19, 2025 between 8 and 9 PM, if anyone chooses to investigate. I plan to leave similar feedback on BWW website. Do better.
BM
Brittain Mitchell
Dec 1, 2025
4.0
Great food, good staff. It's an okay atmosphere, there's been a couple of times where things happen in the parking lot, it's in the kind of one of those areas that is middle-class area and there's a lot of homeless that will walk through the parking lot, I've been there two different times that there was placed in the parking lot and I specifically asked because it was both times by my car it wasn't my car but it was by my car and they said it was card that so, just be careful in that area
MM
Madison
Nov 22, 2025
1.0
My boyfriend and I came to dine in, and as servers ourselves we understand that customers coming in close to closing time can be annoying. However, we came in over 2 hours before closing time. The host sat us near the bar, but before we could sit down our server complained to the host about us being sat with him right in front of our faces. After he walked away, we sat down and thought that we could order quickly and leave a good tip to apologize for coming in a little late, but he never came to greet us. We watched him walk around the restaurant without acknowledging us for almost 20 minutes. Eventually, we didn’t want to wait any longer so we gave our menus back to the host and left. We’ve never been to this location before, but we’d rather not come back with service like that.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is served at Buffalo Wild Wings in Birmingham, AL?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located?
It is located at 2772 John Hawkins Pkwy, #100, Birmingham, AL 35244, US.
What are the operating hours of Buffalo Wild Wings at this location?
The restaurant is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, Thursday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.
Is there a phone number I can call for Buffalo Wild Wings in Birmingham?
Yes, you can reach them at +1 205-983-9464.
Does Buffalo Wild Wings in Birmingham offer takeout services?
Yes, it is categorized as a takeout restaurant and sports bar.
Are there any fitness centers near Buffalo Wild Wings in Birmingham?
Yes, 9Round Fitness, a boxing club and gym, is located nearby, so you might stop by for a workout before or after enjoying your meal.
What other dining options are near Buffalo Wild Wings on John Hawkins Parkway?
Nearby dining options include Yuki Japanese Restaurant, El Cielo Mexican Grill, RYU Japanese Steakhouse & Sushi Bar, Charleys Cheesesteaks, and Burger King, providing a variety of cuisines for diverse tastes.
Are there any government or military recruitment offices near Buffalo Wild Wings?
Yes, there are several, including US Navy Enlisted Recruiting, Navy Recruiting Station Hoover, US Army Recruiting Station 150, Air Force Recruiting Office, Hoover Army Recruiting Station, and US Air Force Recruiting nearby.
Can I find dessert shops near Buffalo Wild Wings in Birmingham?
Yes, nearby dessert options include 8 Degrees F ice cream shop and Urban Pops.
What website can I visit for more information about Buffalo Wild Wings in Birmingham, AL?
You can visit their official location page at https://www.buffalowildwings.com/locations/us/al/birmingham/2772-john-hawkins-parkway/sports-bar-353/ for more details.