Black Market Bar+Grill (280)

4.3
1293 reviews

About

Bar & Grill

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Black Market Bar+Grill (280)
3411 Colonnade Pkwy #800, Birmingham, AL
35243, United States

Hours

Reviews

4.3
1,293 reviews
5 stars
803
4 stars
294
3 stars
90
2 stars
31
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food, there were several complaints about inconsistency and poor preparation, particularly with specific dishes like wings and burgers.

Service Experience

Customer service received mixed reviews; some praised the staff for being friendly and attentive, while others reported slow service and unprofessional behavior.

Atmosphere

The atmosphere was generally well-received, with many enjoying the vibe and decor, although some found it too loud for conversation.

Management Issues

Several reviews highlighted concerns about management oversight, particularly regarding service consistency and staff accountability.

Value for Money

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt certain items, especially drinks, were overpriced.
  • EA
    Erica Ashford
    Jan 3, 2026
    5.0
    The Vibe is AMAZING! The food was great and the bartenders were very attentive! Many spirits to choose from and there's so many things I want to try on the menu!
  • JE
    jonathon espinoza
    Dec 17, 2025
    5.0
    The food and atmosphere of this place is awesome. Every time i’m there the service has always been on point. They will be busy but still make sure you’re taken care of. This place is always playing fantastic music which you don’t see a lot at many other restaurants and bars. Wednesday nights are my favorite days to go because of well hell and you can tell the bartenders work hard they will make sure everyone is taken care of no matter how busy they are and it’s usually pretty busy those nights. Overall I recommend this place to anyone who enjoys great food, music and atmosphere!
  • MP
    max perez
    Dec 17, 2025
    5.0
    Everytime I come into this establishment it’s always a 10/10 experience. The chicken salad dip is to die for I get it everytime I come in. I also love the smash smouth tacos which are starting to take the reign for me as it’s one of their newest items on the menu! The bartenders and servers are all so friendly and will make sure you get taken care of no matter how busy they get! I highly reommend this spot to anyone searching for a new favorite local spot to go to.
  • LL
    Logan
    Dec 17, 2025
    5.0
    Black Market is an absolute gem. Great food, incredible drinks, and an awesome atmosphere. They have a great happy hour and it’s one of my favorite places to go to hangout with friends. You can tell management truly takes pride in the place. Everything runs smoothly, the staff is well-trained, and the overall vibe shows a strong commitment to quality and customer satisfaction! 10/10
  • MK
    Minion Knight
    Dec 16, 2025
    1.0
    I visited Black Market Bar + Grill based on a recommendation and, unfortunately, the experience was very disappointing from start to finish. Right away, the service felt unengaged and indifferent, with a noticeable “who cares” attitude. While the people at the bar were polite, it became clear that unless you are a local regular, the level of attention and service is inconsistent. I observed certain guests receiving significantly more attention than others, which created an uncomfortable and unprofessional atmosphere. The food was the biggest letdown. It was greasy, poorly presented, and severely lacking in seasoning. There was no balance, no care, and no sense of passion behind the dishes—it felt rushed and thrown together. I ended up eating less than 20% of my meal because it simply wasn’t enjoyable. Honestly, a fast-food option would have been more satisfying. The bartender appeared overwhelmed despite there being plenty of staff on shift, suggesting a lack of organization or leadership. The absence of visible management was noticeable. Had a manager been present, the issues with service flow, staff behavior, and overall standards would have been obvious and could have been addressed. Additionally, the kitchen staff frequently walking out, socializing, and not appearing focused raised concerns about professionalism and may have contributed to the poor food quality. Overall, this was a very underwhelming experience. The restaurant has potential, but it clearly needs stronger management, better staff accountability, and a renewed focus on food quality and customer service. As it stands, this is not a place I would recommend.

Frequently Asked Questions About Black Market Bar+Grill (280)

What are the regular operating hours of Black Market Bar+Grill?

Black Market Bar+Grill is open from 3:00 PM to 2:00 AM on Mondays, and from 11:00 AM to 2:00 AM Tuesday through Saturday. On Sundays, it operates from 10:00 AM to 2:00 AM.

Does Black Market Bar+Grill offer delivery and in-store pickup services?

Yes, Black Market Bar+Grill offers both delivery and in-store pickup services.