Arby's

3.9
851 reviews
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Business Details

5984 Chalkville Rd, Birmingham, AL
35235, United States
(205) 655-4054
http://www.arbys.com/locations/us/al/birmingham/5984-chalkville-rd/store-6913
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5984 Chalkville Rd, Birmingham, AL
35235, United States

Hours

Reviews

3.9
851 reviews
5 stars
376
4 stars
225
3 stars
110
2 stars
53
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported slow service and rude behavior.

Food Quality

Food quality varied significantly; while some customers enjoyed their meals, others reported issues with cold or improperly prepared food.

Order Accuracy

Multiple reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and sticky floors.

Staff Attitude

While some staff were described as friendly and helpful, others were criticized for being unprofessional and inattentive.
  • AW
    Alesia Watson
    Dec 16, 2025
    1.0
    I order my food from the drive-thru about 1:20pm. The cashier took my cash I paid for the food. Didn't receive my change back. Try to call the Arby's on Chalkville Mountain Rd. No response
  • MG
    Mary Beth and Mathew Gosnell
    Dec 16, 2025
    5.0
    The staff were super friendly and the food was very delicious! We were traveling through the area but it was a very nice place to stop!
  • MM
    Matthew McCray
    Nov 12, 2025
    4.0
    The Gobbler is back? Say less😍
  • KM
    Kristi Martinez
    Oct 21, 2025
    1.0
    Waited over 5 min with no service we left and went else where
  • PE
    Paula Ellis
    Oct 21, 2025
    5.0
    Enjoyed it very much
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