Arby's

4.0
700 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1482 Montgomery Hwy, Birmingham, AL
35216, United States

Hours

Reviews

4.0
700 reviews
5 stars
358
4 stars
172
3 stars
69
2 stars
30
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; some customers praised the service while others reported rude or unprofessional behavior.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported cold or poorly prepared food.

Cleanliness

The restaurant's cleanliness received positive remarks, but there were also complaints about dirty restrooms.

Wait Times

Many customers experienced long wait times for their orders, both in-store and at the drive-thru.

Availability

Several reviews noted that the restaurant frequently runs out of menu items, particularly roast beef.
  • NH
    Neil Hobson
    Dec 31, 2025
    2.0
    Charged 3 times on my credit card
  • AS
    Anita Stephens
    Nov 10, 2025
    5.0
    Just love Arbys!
  • CS
    C Sherfy
    Oct 17, 2025
    5.0
    My boys and I were passing through on our way home to Mississippi when we dropped in to eat. The lady immediately helped us with the menu favorites and the guys helped make sure our food was perfectly made...(my teens are picky). I'm sad that I will probably never see these employees again since we are out of town but if you are local please stop in and tell them how much we appreciated their kindness. God bless each one of them!
  • RY
    Rick Yuhas
    Sep 30, 2025
    5.0
    They have the meats. Fo sho.
  • KS
    Kellie Shubert
    Sep 21, 2025
    1.0
    Came to the door at 9:52 and was told they were closed.