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Arby's

4.0
(858 reviews)
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Business Details

7755 Crestwood Blvd, Birmingham, AL
35210, United States
(205) 595-5482
http://www.arbys.com/locations/us/al/birmingham/7755-crestwood-blvd/store-609
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7755 Crestwood Blvd, Birmingham, AL
35210, United States

Hours

Reviews

4.0
858 reviews
5 stars
405
4 stars
241
3 stars
99
2 stars
47
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to negative experiences.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Timeliness

Customers frequently mentioned long wait times, especially during drive-thru orders, with some experiencing delays even when few cars were present.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, particularly the general manager.

Mixed Experiences

While some customers enjoyed their meals and had positive experiences, many others expressed disappointment, indicating a lack of consistency in service and food quality.
  • CC
    Cathryn Calloway
    Jan 27, 2026
    5.0
    Went thru drive thru
  • NB
    Nuri Bekir
    Jan 19, 2026
    5.0
    Perfect spot for a nice evening out.
  • SR
    Sagar Raut
    Nov 11, 2025
    1.0
    Tittanna is rude to customers
  • JS
    Jessica Salazar
    Oct 30, 2025
    1.0
    Eat there last Oder number one food didn’t taste good and now last night who up 4 am with food poison from eat fries or roast beef he don’t tasty good
  • AR
    Antonio “Bonio” Rice
    Oct 29, 2025
    1.0
    No customers and still slow was in the drive thru for ten minutes and no one said anything
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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