Arby's

3.9
1393 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9332 Parkway E, Birmingham, AL
35215, United States

Hours

Reviews

3.9
1,393 reviews
5 stars
630
4 stars
363
3 stars
194
2 stars
69
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Food Quality

There were numerous complaints about food quality, including cold meals, incorrect orders, and insufficient portions.

Slow Service

A significant number of reviews mentioned long wait times, particularly in the drive-thru, leading to frustration among customers.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
  • CG
    C.P. Bootsy Mc Giggity•shites
    1 day ago
    5.0
    So this one's a little different. This review is strictly on their bathroom after visiting several establishments trying to find a bathroom that was operational. This Arby's was a nice surprise how clean it was, the restaurant itself was very clean I didn't try any food but you know Arby's they got the meat so I would like to give this place just a shout out for having a great bathroom that was clean
  • RR
    Rosie
    4 days ago
    1.0
    We went through the drive-thru an hour before they close on 1/8 and despite the lights still being on and location being staffed, we were told they were closed.
  • CA
    Chad Alexander
    Dec 7, 2025
    1.0
    Reminds me of a girl I used to date.
  • RD
    Robert Dickson
    Dec 4, 2025
    1.0
    STAY AWAY!!!!! This place likes to get over on their customers. Ordered the steak bowl and nothing was said and when it came out to me it was in a little cup less than half the size of the bowls I’ve gotten from every other place. Was told they were out of bowls. Ok so you’re out of bowls, how does that mean I get half the food. Place is a complete joke.
  • ST
    Shunte Travis
    Oct 16, 2025
    1.0
    Went by got something to eat my husband and I I had the brisket combo the sandwich was horrible I been throwing up and on the toilet ever since 2:00 this morning I've tried calling the store to speak with the manager the phones are not working there's a lot of static I won't be eating from them ever again