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Arby's

3.9
(661 reviews)
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Business Details

1668 Gadsden Hwy, Birmingham, AL
35235, United States
(205) 661-2251
http://www.arbys.com/locations/us/al/birmingham/1668-gadsden-hwy/store-7139
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1668 Gadsden Hwy, Birmingham, AL
35235, United States

Hours

Reviews

3.9
661 reviews
5 stars
293
4 stars
183
3 stars
79
2 stars
38
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times, particularly from management.

Food Quality

Mixed reviews on food quality, with some praising specific items while others complained about incorrect orders and poorly prepared meals.

Staff Friendliness

While some employees received praise for their friendliness, others were noted for having negative attitudes, impacting the overall customer experience.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of support for staff.

Cleanliness

Improvements in cleanliness were noted by some customers, contrasting with past experiences of unsanitary conditions.
  • XA
    Xavius Alexander
    Jan 19, 2026
    1.0
    After a good wait in the drive thru, I order the $7 box. No peach cobbler and the cheese sticks and fries were overcooked. But to top it all off, the chicken sandwich had no chicken lol. I can't even be mad. Shootout to the drive thru girl. Very nice.
  • JJ
    Jacqueline Jones
    Jan 9, 2026
    1.0
    Answer the phone!!!!!!!!!!!!!!!
  • JM
    Joe McCord
    Nov 19, 2025
    5.0
    Dee is the nicest dude ever …. GIVE THIS MAN A RAISE….. he was raised right and I can see him owning a franchise one day if he wants
  • BC
    Bill Conner
    Oct 27, 2025
    5.0
    Where our local retirees meet!
  • GP
    Guitar Pros
    Oct 6, 2025
    5.0
    We tried this place a couple of years ago and we were totally disappointed with the food, the staff and the cleanliness of the place. The whole place is clean now, and the staff is very friendly. We are now customers again!
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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