Wendy's

Reviews

• LL

  Lori L

  Mar 14, 2026
  1.0
  We came thru the drive thru and had to repeat our order numerous times. We were charged for two combos, and a wrap. There should have only been one combo with 2 jr bacon cheeseburgers, a single and a wrap. We received two nuggets, a fry, the single and thw wrap. Did not get the second drink or fries we were charged for. The food was not bad but definitely not quite fresh either. I will not be back. I work in food service and understand mistakes happen especially if you are busy, but there were no cars in the parking lot and only one other vehicle in drive thru. Very disappointed.
• CH

  Craig Hanson

  Mar 14, 2026
  5.0
  Nice job, food was good.
• LT

  Louella Tolliver

  Mar 9, 2026
  1.0
  I placed an order at 6:30 pm and received it at 8:10 pm. I understand that we are having bad weather, but the food was cold and I didn't receive all of my order. Two baked potatoes were left off. I would have rather that they cancelled the order. I am not that far from the restaurant. I called the restaurant and accidentally said sliders instead of jr. burgers, but I have those, just not the potatoes. I tried to call back, but no one answered. Thank you. Sherry Reese or Louella Tolliver 1730 Granville Ave BESSEMER AL 35020-6666
• KT

  Kiko Tran

  Feb 15, 2026
  1.0
  If I could do less than one star I would. Service is the worst ever. They’ll leave out your half your food and somehow make it seem like it was your fault they left something out. All with a terrible attitude. They need to be retrained or just close down.
• LB

  Leticia Skinner - Banks

  Feb 1, 2026
  1.0
  The service at this location definitely needs improvement. Staff could benefit from additional training on customer interaction and, more importantly, on knowing what is actually on their menu. A 20-piece nugget for $9.99 is clearly advertised, yet no one on staff was aware of it or knew how to ring it up. Instead, two 10-piece orders were suggested, which—even if the difference seems small—is still not the same price or experience.

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