Wingstop

3.6
256 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bessemer. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
501 West Town Plaza, Bessemer, AL
35020, United States

Hours

Reviews

3.6
256 reviews
5 stars
117
4 stars
44
3 stars
20
2 stars
25
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, leading to frustration.

Food Quality

While many enjoyed the wings, there were consistent complaints about the fries being soggy or undercooked, and some orders were incorrect.

Customer Service

Mixed reviews on staff friendliness; some customers experienced rude behavior, while others praised the helpfulness of certain employees.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with sticky floors and unsanitary conditions.
  • AV
    Antonia Vandiber
    Dec 29, 2025
    4.0
    Fries weren’t skinny how they usually are having to wait 20-30 mins for your food is crazy but the food it was alright.
  • MM
    Michael Messier
    Nov 15, 2025
    4.0
    Service was a little slow but front desk staff very nice. Dining room looked clean. (Unable to see service question)
  • LC
    Lee Craft
    Nov 10, 2025
    5.0
    Great wings, great service!!
  • JJ
    Jalon
    Oct 19, 2025
    2.0
    Definitely one of the most disappointing wingstops ive ever been in i waited over 40 minutes to get my order and i sat here and watched as the lady in the back was tossing wings and let one fly out not only did she not throw it away she put it in someones order this store Definitely needs a stern visit from corporate and proper training
  • JV
    Jason Vazquez
    Oct 9, 2025
    1.0
    Bro got mad at me for stepping on dry floor worried about the wrong thing he has many people waiting on their orders, if he was having a bad day he should take the day off glad I was having a good day and didn’t want to crash out . Old African American dude he need to chill.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.