Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,088 reviews
5 stars
351
4 stars
218
3 stars
183
2 stars
123
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Many reviews mentioned issues with food being overcooked, cold, or improperly prepared, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with complaints about sticky floors, unclean tables, and unsanitary conditions.
Order Accuracy
Several customers experienced incorrect orders, missing items, or items not prepared as requested.
Wait Times
Customers consistently noted long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
- JTjalon thomasNov 15, 20251.0This the worst Wendy's I've ever been to cant get order out in under 6 minutes.
- EMEbony MooreNov 13, 20251.0was just in line NOBODY in drive thru was waiting for 30 plus minute for order to be taken!!!! NOBODY CAME ON SPEAKER!!!
- DKDenise KimbroughNov 10, 20255.0I went to Bessemer Wendy's the beans in the chilli are not being cooked all the way. They are very hard this wasn't the first time.
- LHLaToya HillOct 4, 20253.0Burger was dark and dried out. Drive thru employee didn't even speak when I pulled up to the window
- G1GlitterFactory 1Sep 11, 20255.0Stopped in traveling thru to Louisiana. Food was hot and fresh. Fresh fresh matter "on the road". Make sure you grab a frost swirl....yep... SWIRL. Large dining room. Clean restroom.
Frequently Asked Questions About Wendy's
Is 800 Academy Dr. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bessemer, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bessemer, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 425-3378.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 800 Academy Dr. Wendy’s serve breakfast?
Yes, this Wendy’s location in Bessemer, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 800 Academy Dr.?
The drive-thru at Wendy's located at 800 Academy Dr. is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Bessemer, AL serves breakfast including combos, croissant, biscuit and classic sandwiches.
How can I place an order for pickup or delivery at this Wendy's?
You can place orders for pickup or delivery via the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on 800 Academy Dr.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is it possible to dine in at the Wendy's on 800 Academy Dr.?
Yes, this Wendy's location offers dine-in service as well as drive-thru and delivery.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Where can I buy Wendy's gift cards near 800 Academy Dr.?
Wendy's gift cards are available in this restaurant, at select retailers, and online via Wendy's gift card portal.
What fast food restaurants are nearby Wendy's at 800 Academy Dr.?
Nearby fast food options include Zaxby's, Little Caesars Pizza, Burger King, McDonald's, Church's Chicken, and Milo's Hamburgers, providing a variety of choices if you want to explore different flavors after visiting Wendy's.
What retail stores are close to Wendy's at 800 Academy Dr.?
Nearby retail stores include Michael Kors Outlet, Big Lots, RadioShack, Payless ShoeSource, Verizon, and Cellular Sales, offering opportunities for shopping before or after your meal at Wendy's.
Are there any financial service locations near Wendy's at 800 Academy Dr.?
Yes, Jackson Hewitt Tax Service, Regions Bank ATM, Woodforest National Bank, LibertyX Bitcoin ATM, and Byte Federal Bitcoin ATM are close by for your banking and tax service needs while visiting Wendy's.