Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, overcooked, and improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about sticky floors, unclean tables, and unsanitary conditions.
Atmosphere
The dining environment was described as uninviting and run-down, contributing to a negative overall experience.
BB
Bill Brown
1 day ago
1.0
The woman at the counter was taking a person phone call for 20 minutes while we were ordering.
GF
Gregg Franklin
Jan 5, 2026
1.0
I try to go by there in the morning for breakfast, but they are never open until 7am. I don't understand why Wendys puts up with this because I have seen many people in the drive thru leave because no-one will take an order. I am done and will give all my business to Jacks. Tired of going by and no-one will take your order until 7am. Jacks, McDonalds or whatever else is open for breakfast will be my choice from NOW on. This has been ongoing sense COVID and I am just sick of it. Get someone in there that can open at 6:30am
SB
S B
Dec 7, 2025
1.0
Food is atrocious. Don't eat here. Veggies non existent. I spent 19 dollars on two sandwiches that were at most worth 5 dollars
PP
Philip
Dec 6, 2025
1.0
Messed up my order twice. Lackluster customer service.
JD
Jeanna Dennis
Dec 6, 2025
2.0
I live two miles from Wendy’s. When I got home my fries were ice cold as were the burgers. Heated in the microwave the burgers were better. But microwaved fries are still awful.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 800 Academy Dr.?
The drive-thru at Wendy's located at 800 Academy Dr. is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Bessemer, AL serves breakfast including combos, croissant, biscuit and classic sandwiches.
How can I place an order for pickup or delivery at this Wendy's?
You can place orders for pickup or delivery via the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's on 800 Academy Dr.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is it possible to dine in at the Wendy's on 800 Academy Dr.?
Yes, this Wendy's location offers dine-in service as well as drive-thru and delivery.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Where can I buy Wendy's gift cards near 800 Academy Dr.?
Wendy's gift cards are available in this restaurant, at select retailers, and online via Wendy's gift card portal.
What fast food restaurants are nearby Wendy's at 800 Academy Dr.?
Nearby fast food options include Zaxby's, Little Caesars Pizza, Burger King, McDonald's, Church's Chicken, and Milo's Hamburgers, providing a variety of choices if you want to explore different flavors after visiting Wendy's.
What retail stores are close to Wendy's at 800 Academy Dr.?
Nearby retail stores include Michael Kors Outlet, Big Lots, RadioShack, Payless ShoeSource, Verizon, and Cellular Sales, offering opportunities for shopping before or after your meal at Wendy's.
Are there any financial service locations near Wendy's at 800 Academy Dr.?
Yes, Jackson Hewitt Tax Service, Regions Bank ATM, Woodforest National Bank, LibertyX Bitcoin ATM, and Byte Federal Bitcoin ATM are close by for your banking and tax service needs while visiting Wendy's.