Taco Bell

3.3
500 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1004 Academy Drive in Bessemer. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1004 Academy Drive, Bessemer, AL
35022, United States

Hours

Reviews

3.3
500 reviews
5 stars
175
4 stars
96
3 stars
61
2 stars
34
1 star
134

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, with many stating that their food was either wrong or missing items.

Customer Service

Feedback on customer service was mixed; while some praised individual employees for their friendliness, many others described rude or unprofessional behavior from staff.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with some customers waiting excessively long for their orders.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues such as cold food, lack of ingredients, and poor presentation.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • LL
    Lizzy
    6 days ago
    5.0
    The young man at the window was so kind. I never recieved my door dash order from somewhere else so we went to Taco Bell. I vented to him and he gave us some free cinnamon twist. (Don't fire him). Our food was made fast and it was hot and fresh ❤️
  • HS
    Hayden Shattuck
    Nov 13, 2025
    1.0
    The food was good (it's opposite day)
  • JG
    Jonathan Geyman
    Nov 9, 2025
    1.0
    Service was terrible.
  • JR
    Jamal R
    Nov 7, 2025
    1.0
    Mobile order made at 4:54pm. Took an hour to correct. Cashier gave my food to the car ahead and had the nerve to think I would take it after I saw it. Was given the wrong food twice. No manger explanation, no apologies. Plus it was a Mobile order. .
  • AB
    Andrew Blair
    Oct 17, 2025
    1.0
    Order alway wrong Dont know how to manage lazy employees Ordered Mexican pizza and thought putting it in a wrapper would work absolutely lazy A soggy mess

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 1004 Academy Drive in Bessemer?

The Taco Bell at 1004 Academy Drive is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell location have a drive-thru service, and what are its hours?

Yes, this Taco Bell location offers a drive-thru service available from 9:00 AM to 3:00 AM every day.