Dunkin'

3.5
698 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bessemer, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2178 Eastern Valley Rd, Bessemer, AL
35022, United States

Hours

Reviews

3.5
698 reviews
5 stars
276
4 stars
140
3 stars
95
2 stars
46
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and unhelpful attitudes.

Food Quality

Several customers reported issues with food quality, including stale donuts and poorly prepared items.

Operational Issues

Frequent complaints about the location being closed during posted hours and long wait times in the drive-thru.

Positive Experiences

Some customers praised specific employees for their friendly service and expressed satisfaction with certain menu items.
  • RB
    Ronald Butler
    Dec 3, 2025
    5.0
    Delicious food
  • DD
    D Doll
    Dec 2, 2025
    1.0
    Customer service here isnt good at all … I came here at 2:00pm and the worker on duty was very bland and not welcoming … He told us that he couldn’t serve any food because he was the only one working even though he had another lady with lip piercings behind the counter on duty with him … she was just sitting in the back , talking to the other worker and didnt help him so therefore we were refused food service … We will not return and won’t recommend this location to anyone who is looking for good customer service
  • SH
    Samantha Hopkins
    Nov 23, 2025
    5.0
    I will pick them over Starbucks, better tasting and larger sizes at a reasonable price.
  • RL
    Rich Investment, L.L.C
    Nov 18, 2025
    1.0
    With all of the rave, I was excited to try the cookie butter latte. I finished the entire drink to find a piece of hair on my ice. It is disgusting no matter what but I am expecting with an even weaker stomach. Beyond disgusting. Nov 18, 2025.
  • VF
    Victoria Fuller
    Oct 29, 2025
    1.0
    Ordered online for walk-in. When I got there, they had the gate down and door locked. Which means I had to go through the drive thru which was wrapped. That was the whole purpose of me doing a walk in order so I could walk in and walk out. Drive thru was not moving. I had to just leave my order. They should at least have a spot to put online walk in orders even if they’re not going to orders inside. Zero stars if I could give it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bessemer, AL?

Dunkin' in Bessemer, AL is open daily from 5:00 AM to 6:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, and donuts.