Wendy's

3.1
334 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Bay Minette, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bay Minette, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
806 Mcmeans Ave., Bay Minette, AL
36507, United States

Hours

Reviews

3.1
334 reviews
5 stars
124
4 stars
39
3 stars
34
2 stars
28
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews mentioned cold, incorrect, or poorly prepared food, including complaints about missing items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and floors.

Positive Staff Interactions

Some customers praised specific employees for their friendliness and helpfulness, highlighting a few positive experiences.

Management Concerns

Multiple reviews indicated dissatisfaction with management practices, including staff behavior and operational efficiency.
  • AP
    Areal Person
    Nov 17, 2025
    2.0
    I placed a mobile order to be picked up in the drive thru. Waited at the speaker and listened to an entire song without any acknowledgement. Lights weren't on the menu yet so I thought they might be closed. Drove around to the window, it was open and the lady with the headset had her back to me. Another worker acknowledged me, told her I had a mobile order. They asked for my name but didn't review my order. hen she was handling me the bags I repeated my order, 4 potatoes, 2 chili's and a burger. She said she was waiting for my chili's. I asked if the fixins (butter, sour cream, crackers) were in the bag? She told me they were. I get home and didn't have any of it. Dollar General was closer 😡
  • CG
    Cheryle Greene
    Nov 15, 2025
    3.0
    Bun was hard and burger luke warm, fries cold, chicken wrap ok. Server taking order was on phone talking and taking orders at same time. Restaurant cluttered.
  • AB
    Amaris Bullard
    Nov 14, 2025
    5.0
    A red hair woman was being very respectful and polite.She need a raise very respectful women
  • CF
    Chris Fowler
    Oct 20, 2025
    1.0
    Without them asking if you'd like to upsize, they just do it to your order and charge you more. ALL combo meals come with MED fires and MED drink. You will get a large drink and be charged .75 more for the upsize. I asked the indoor cashier why she did this and she told me that her manager told her to do it to all orders!! I guess you have to ask NOT to be upsized at this place. Bad business practice. Not the first time this has happened to me here but ill definitely be the LAST.
  • PS
    PHILLIP SMITH
    Oct 16, 2025
    1.0
    I just want to say that I am not a person to write negative reviews, however this place deserves it. My wife, 4 year old and I were completely ignored when we walked to the counter to order. I mean the staff went out of their way to not help us. It was actually shocking to us to have that experience. We frequent our local Wendy’s weekly and have great service. We were not hostile or boisterous when we left but it was clear that we were not welcome.

Frequently Asked Questions About Wendy's

Is 353 - 806 Mcmeans Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.