McDonald's

Reviews

• PH

  Penny Herndon

  1 day ago
  1.0
  Are you serious??? The amount of cursing going on in front of customers is ridiculous. Too busy cursing to get our food order correctly. The manager needs fired asap. Who does this???? 😠 Will not go back with them in there. Small children don't need to hear their foul mouths!!!! Worst Mcdonalds ever!!!
• DL

  Dennis Ledbetter

  Nov 16, 2025
  1.0
  Sorriest McDonald's I've ever been too. 0 service, not friendly at all and cussed the clients trying to order.
• MB

  Melanie bridges

  Nov 2, 2025
  1.0
  This McDonalds needs more employees to make this establishment better!! They also need to train them young ones to do their job instead of playing around..seriously, this one in Bay Minette play too much 🤔🤔 I will not be eating there again after today until better employees are there..more staff = better establishment = better service= better customers just my personal experience
• SC

  Stacey Cain

  Nov 2, 2025
  1.0
  If I would do zero stars if I would. My family and I stopped at this location for breakfast. At 8am! Pulled on the lobby door and it was locked. So, we walked around to the side door, it was unlocked. Once we walked in the manager looked at us and so I said the door is locked. Her response, I have the lobby closed but you can order at the kiosk.
• BJ

  Brooke Jackson

  Oct 17, 2025
  1.0
  I strongly advise everyone to avoid spending your money or time at this McDonald’s location. On October 10, 2025, I ordered a Hot & Spicy Chicken Sandwich along with a few other items. I specifically requested that my food be cooked fresh, yet I was served a raw and undercooked chicken sandwich. I o believe that this was done intentionally based on previous experiences with this store. When I contacted corporate, I was told that their chicken arrives cooked and frozen. However, based on the appearance of my sandwich, it seems the patty was barely placed in the fryer for a few seconds as it was visibly raw inside. The store offered to remake my sandwich properly, but that felt insufficient given the seriousness of the issue. A proper form of compensation for my experience and the risk I was exposed to would have been more appropriate. It has now been a week since this incident, and I’m still uneasy about eating anything. As someone who is nine months pregnant, this experience has been especially alarming. I’ve attached a photo of the sandwich so you can judge for yourself whether it appears fully cooked. In my opinion, this McDonald’s location should be shut down. They serve uncooked food, the wait times are excessive, and the customer service is unacceptable. After this experience, I will never eat at this McDonald’s or any other McDonald’s again.

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