McDonald's

2.7
1031 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
98 Mc Means Ave, Bay Minette, AL
36507, United States

Hours

Reviews

2.7
1,031 reviews
5 stars
227
4 stars
132
3 stars
151
2 stars
96
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Safety

Several reviews highlighted concerns about food safety, including instances of undercooked food and food poisoning.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty floors and trash in the dining area.

Staff Attitude

There were mixed reviews on staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.
  • KA
    Kevin Apisa
    Dec 30, 2025
    1.0
    At this location, there’s a 98% chance of either getting the wrong order or getting food poisoning. And today’s trip resulted in food poisoning. When going to this location, please check your food to make sure it’s either all there or the quality of it. Because the people in there do not care whether your food is all there or if your food was just put in a box and served to you after it sat there for three days.
  • SW
    Sue Warren
    Dec 30, 2025
    1.0
    We stopped in for 2 ice cream cones. The order taker was handed a cone from the kitchen that was very tilted. I witnessed the guy ask the kitchen to redo it and they said give it to them anyway. The second cone came out half the size of the first. He looked at it and before he made it back to us he turned around and went back in the kitchen. He came back out with the same slighted cone. It was obvious he cared about customer satisfaction and it was also obvious that the kitchen did not care about customer satisfaction. It was a disappointing experience witnessing employees displaying actions that were detrimental to customer satisfaction and not caring about it.
  • KR
    Kayli Raichart
    Dec 23, 2025
    1.0
    My last few experiences have been perfect, but this last experience was absolutely terrible. I didn't get my burger. They didn't give us our drinks. When we went in and got our drinks I was given unsweet tea instead of sweet tea. The staff at the counter were rude. It was a complete waste of money and time. It was a great way to ruin someone's night. It's already been hard enough to satisfy my appetite lately and I needed a drink, so I couldn't be more upset with the absolute carelessness.
  • BT
    Brian and Troy
    Dec 20, 2025
    1.0
    These signs were placed on both sides of the drive thru last night at 10pm. I waited & waited, nobody acknowledged my presence, not even the worker that came out the back door to smoke that just looked at me. This is the second time in the past few months this has happened so thought it was about time to report it. Another vehicle came through while I was waiting & he actually yelled at the employee smoking there then sped off angry. 1234 Provide your
  • TI
    Tom-Jacob Indiana-Ohio
    Dec 20, 2025
    1.0
    I went here 12-19-25 at 2:30 pm and tried to get a Frappe, I was told the machine was being cleaned. This morning 12-20-25 at 6:00 am I went again and this time I was told the machine was down. McDonalds, you need to get your act together. I vowed to rarely stop at any McDonald's since you decided to raise all your prices on Americans when we needed the most help. The two times I decided to give you another chance and the best you could do is tell me a sob story about how the machine is cleaning itself or is down. How do you stay in business? Please move to another town so we can get a Dairy Queen or perhaps a restaurant that serves good food at a decent price. Oh and whats the deal with all your out of stocks. Take care and have the day you deserve.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 98 Mc Means Ave, Bay Minette?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.