Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
705 reviews
5 stars
322
4 stars
195
3 stars
82
2 stars
41
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report friendly and efficient service, while others describe rude or indifferent staff.
Cleanliness
Multiple reviews highlight significant cleanliness issues, including dirty restrooms and dining areas, with some describing the restaurant as unsanitary.
Food Quality
Food quality is inconsistent; while many customers enjoy the food, others report issues with incorrect orders and food not being fresh.
Speed of Service
Service speed is frequently criticized, with many customers noting long wait times both in the drive-thru and inside the restaurant.
- TSTony SchachleDec 8, 20255.0Friendly, clean, polite. The only fast food joint tonight that would take my order tonight. Visited 4. McDonald's, Wendy's, Burger King, Hardee's... Come by Arby's, observe, and take notes.
- PHPayton HickmanSep 30, 20251.0Absolutely terrible customer service. I’ve dealt with two different lady cashiers multiple times each within the last month and not one time have I gotten a Hi how are you or a smile or a have a good day. The three most simple bare minimum acts of good customer service And they can’t even do those. Completely ruins the entire experience every time. Last time I will eat there.Just a mean mug the entire time I was ordering And Barely a word spoken at all. There was one time I dealt with a man cashier with a beard and he was completely the opposite and had Awesome customer service.
- ECEddy CrabtreeSep 25, 20255.0Good Food, fast service and friendly folks 👌
- DMDarcy McLeanSep 8, 20251.0Slowest restaurant in the world. Don't come here if you only have a 30 minute lunch...
- KSKristi SummersAug 28, 20251.0Tell me why does Arbys not have Arbys sauce 🙄 Just close the doors😤 That is seriously embarrassing 😩 Who is in charge over there 😳😳😳😳