Brand Certified
Wingstop
2.4(147 reviews)
Certified by Wingstop • Feb 22, 2026
Business Details
231 N. Dean Rd. Suite 5, Auburn, AL
36830, United States
Certified by Wingstop • Feb 22, 2026
(334) 780-9464
Certified by Wingstop • Feb 22, 2026
https://www.wingstop.com/
Certified by Wingstop • Feb 22, 2026
About
Certified by Wingstop • Feb 22, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Auburn N Dean Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Feb 22, 2026
Hours
Certified by Wingstop • Feb 22, 2026
Reviews
2.4
147 reviews
5 stars
40
4 stars
8
3 stars
9
2 stars
11
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, undercooked, or poorly prepared, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted long wait times for orders, often exceeding an hour, with some customers receiving their orders incorrectly.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing frustration over poor service and management.
Order Accuracy
Multiple customers experienced incorrect orders, missing items, or wrong flavors, contributing to a negative overall experience.
- AEAngel EllisonFeb 2, 20261.0Zero stars isn’t an option and I hate it. I ordered two chicken sandwich meals with the fries upgraded to large that’s it. There’s no pickles on the sandwich which is litterally the only topping. It took them over an hour to make it, it was all cold because it’s takes multiple people to fix one drink machine. I placed my order at midnight and didn’t get home with dinner until 1:30 just to have to reheat it myself. Trust and believe expect a call from me in the morning because I want a refund or I want this replaced. Literally what are yall doing?
- AWAllen WesFeb 2, 20261.0Yuck! I’m surprised the health department haven’t shut place down. The wings Tasted raw with sauce on them the fries were cold. The cashier gave me a cup and watch me try to dispense Soda from each selection, but none of them worked. I told the cashier and the cashier Replied oh yeah I forgot to tell you, the soda machine don’t work. The food was so gross and Not prepared properly I felt instantly sick🤢 where is the health department when you need them because Management definitely is not doing their job to keep this place operating as it supposed to.
- TJT JFeb 1, 20262.0I will never go to this wing stop again they got my order wrong twice and had an attitude with me... the only thing they got right on my order was my 2 large drinks and I didnt get any ranch with my wings and they charged me to get some.... luckily my kids was hungry I would of left that food right there and got a refund
- BABrandy AllisonJan 27, 20261.0How disappointing. I love wing stop where I am from. This place didnt even have the decency to try and make the situation right. Their website kept saying there was an error when I was ordering then kicked me off and made me restart so I used my husband's card thinking it may have had something to do with Autofill it took my husband's info just fine. They charged me adter kicking me off the website and my husband with MY SAME NAME!!! THEY CHARGED us twice THEY seen the same order come in twice and had zero thought to call us had zero thought to make it right. Their customer service is lacking due to the people clearly not liking or caring about their job behind the counter. I will never order food from here again not in this area. I have 80 wings.... I wish I knew where homeless people hung out so atleast something good could come of this otherwise a bunch of food is getting wasted. Enjoy that tip and 120$ because it will be the last you ever see from me and I will scream from the mountain tops not to order food from here!! *packaging sucked *food sucked * customer service sucked
- HSHaley StephensJan 17, 20261.0Yall gotta get these workers some help or some training or something!! There’s only two of them in there, and they don’t acknowledge anyone when they come in. So I waited for about 20 minutes, they gave me the wrong order, so I took it back in and found the girl it belonged to, and then after about 5 other people got their orders, I finally flagged one of the guys down and asked if they had an order under my name. They did; it had been sitting there ready the entire time :( I was just trying to be patient bc people said it takes a while but I wish I would’ve just interrupted them to begin with.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
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