Subway

3.2
187 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Auburn Subway® Restaurant at 1550 Opelika Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1550 Opelika Hwy, Auburn, AL
36830, United States

Hours

Reviews

3.2
187 reviews
5 stars
78
4 stars
20
3 stars
17
2 stars
11
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling disrespected and unwelcome.

Food Quality

Several customers reported poor food quality, including sparse ingredients, improperly prepared sandwiches, and unsanitary conditions.

Staffing Issues

Many reviews mentioned inadequate staffing, leading to slow service and unavailability of menu items.

Atmosphere

The overall atmosphere was described as negative, with complaints about the store being disorganized and uninviting.

Mixed Experiences

A few reviews noted positive experiences with specific employees, indicating that service quality may vary significantly.
  • TF
    Thelma Ford
    Nov 17, 2025
    1.0
    They squished the hell out of my sandwhich that I PAID for!!!
  • WW
    Wolf
    Oct 20, 2025
    1.0
    Incredibly rude & abrasive worker (her name is supposedly Kay, an African American lady with braids - didn’t have a name tag but told me her name). She does not need to be serving or interacting with customers whatsoever. I don’t have the time and energy to tell the whole story, but she was hostile to me and my buddy who were just trying to grab a couple subs for lunch. Every request for every ingredient or topping was met with attitude and annoyance. I even went back up to buy a couple cookies and she wouldn’t let me pick a specific one (which was literally right next to the one she grabbed), exclaiming “you get wut you get.” No thank you’s, no welcome’s. Just annoyance start to finish at having to do her job.
  • CN
    Chris Nam
    Oct 14, 2025
    1.0
    This is the worst Subway. They cheat you out of meat. I ordered a footlong turkey breast with bacon last night. I caught them putting in only 5 slices of meat. When I asked the person who was preparing my sandwich how many slices go into a 6-inch sandwich, she answered 4 slices go into a 6-inch sandwich. I said if 4 slices go into a six-inch sub, it should be 8 slices for the foot-long. She looked at me like a deer caught in the headlights. Her manager, who was standing next to her, came over and told me, "You don't have to be so rude about it." Asking for what I am paying for is being rude?? This is the worst subway~!!!!
  • VM
    vijay M
    Aug 27, 2025
    1.0
    Terrible experience. The staff here are extremely rude and unprofessional, with no regard for customer service. Easily the worst Subway
  • JR
    Julie Rudd
    Aug 11, 2025
    1.0
    The sub was not a good example of the normal food that subway usually sells I give a no star rating the chicken was sparse and didn't taste like chicken

Frequently Asked Questions About Subway

What is the address and location of this Subway restaurant?

The Subway is located at 1550 Opelika Hwy, #28, Lee, Auburn, AL 36830, USA.

What are the operating hours of this Subway location?

This Subway is open from 8:00 AM to 9:00 PM Monday through Friday and on Sunday. It is closed on Saturdays.