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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Auburn, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1703 South College Street for the ultimate SONIC experience!
Customers consistently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Operational Issues
The location often closed early or limited service to drive-thru only, causing frustration among customers.
Food Quality
Several customers complained about cold or poorly prepared food, impacting their overall dining experience.
BA
Breanna Amos
Dec 28, 2025
1.0
Genuinely such bad service for what the food is. Plan for a 30+ minute wait for your order, even if you're just getting a soda and a fry with an empty parking lot. I've had to refund my meal before when the wait got to almost an hour and I had to get home. So dumb.
JJ
jgasparin3
Nov 24, 2025
1.0
Slow. Inattentive workers. No customer service.
DR
Dustyn Rougier
Nov 17, 2025
1.0
They only accept online orders now it seems. I have tried to get food here 3 times over the last 2 weeks and it has been the same every time. I used to stop frequently on my way home from work. Not any more.
DD
David Dodd
Nov 8, 2025
1.0
I would leave a 0 star review if i could. Every time i go to this sonic i have a terrible experience. This time i ordered a reeses blast and all they did was sprinkle a tiny bit of a crushed up reeses on top. No chunks mixed in the ice cream at all. Never going back.
Shop local.
KQ
Kimber Quinn
Nov 1, 2025
1.0
Awful staff. Awful service. Closed the stalls early and didn't even leave a sign for drive-thru only! After finally being able to talk to staff and be directed to the drive-thru we received our order however it was wrong. I didn't receive the sauce I paid extra for, my pretzel did not have salt on it, I did not recieve sweet cream in my drink that I paid extra for and one drink was completely wrong. The staff then blatantly lied to our faces saying it was correct. I ordered a cocoberry cream and recieved some watered down, blue drink that had no cream and no strawberries and the staff REFUSED to fix it. GET NEW STAFF!! I honestly have lost all respect for this location. They consistently close early, mix up orders, refuse to fix issues, have incorrect order times, lie to customers to avoid doing their jobs, and are rude.