McDonald's

2.4
652 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1634 Opelika Hwy, Auburn, AL
36830, United States

Hours

Reviews

2.4
652 reviews
5 stars
123
4 stars
87
3 stars
75
2 stars
39
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Multiple reviews mentioned receiving cold, stale, or expired food, with complaints about the overall quality being below standard.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours, understaffing, and poor management practices.

Customer Experience

Many customers expressed frustration over the lack of communication and assistance from staff, leading to a negative dining experience.

Inconsistent Performance

While some customers noted positive interactions with specific staff members, the overall sentiment was overwhelmingly negative, indicating a need for significant improvements.
  • SS
    sivan
    4 days ago
    1.0
    I wouldn’t be writing this if management didn’t hire employees that seem like they pay the manager to let them slack off. How does somebody wait an hour for food? Are they praying for the food as it’s being made? Are they deep-cleaning the kitchen after every meal?
  • JS
    John Simpson
    Nov 14, 2025
    1.0
    Worst McDonald's I've ever been to. On one occasion I had ordered on the app at 9pm went to pick it up sat in the drive thru line for 15min only to see a manager locking the doors and closing the store with multiple people in line. The reasoning they gave us was they had no food to serve. I was able to get a refund.
  • EB
    emily blanks
    Nov 8, 2025
    1.0
    Every time I go here it’s always “we’re only doing door dash orders”. Then I see multiple employees leaving at 7:30.
  • AP
    Andrea Prescaro
    Nov 2, 2025
    1.0
    The worst McDonald’s I’ve been to in my entire life. Actually, worst fast food establishment overall I’ve been to. Every aspect was bad. The wait time alone. Waiting an hour for an order at a fast food restaurant is unacceptable. Other fast food establishments handle busy periods. There’s no excuse. All the staff need fired and the entire place revamped in every way.
  • JS
    Jeremy Sparks
    Oct 24, 2025
    1.0
    I’m a Lyft driver in the Auburn area and I came in here to use the restroom and the lady cleaning the women’s restroom told me that she just finished the men’s restroom and that I couldn’t use it because she wasn’t cleaning it again. Frustrated, I turned around and then she goes to say, “you can use it”

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1634 Opelika Hwy, Auburn, AL?

McDonald's at 1634 Opelika Hwy, Auburn, AL is open 24 hours a day, 7 days a week.

When is the McDonald's delivery service available?

Delivery is available daily from 6:00 AM to 10:00 PM.