Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Food Quality
Multiple reviews mentioned receiving cold, stale, or expired food, with complaints about the overall quality being below standard.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours, understaffing, and poor management practices.
Customer Experience
Many customers expressed frustration over the lack of communication and assistance from staff, leading to a negative dining experience.
Inconsistent Performance
While some customers noted positive interactions with specific staff members, the overall sentiment was overwhelmingly negative, indicating a need for significant improvements.
SS
sivan
4 days ago
1.0
I wouldn’t be writing this if management didn’t hire employees that seem like they pay the manager to let them slack off. How does somebody wait an hour for food? Are they praying for the food as it’s being made? Are they deep-cleaning the kitchen after every meal?
JS
John Simpson
Nov 14, 2025
1.0
Worst McDonald's I've ever been to. On one occasion I had ordered on the app at 9pm went to pick it up sat in the drive thru line for 15min only to see a manager locking the doors and closing the store with multiple people in line. The reasoning they gave us was they had no food to serve. I was able to get a refund.
EB
emily blanks
Nov 8, 2025
1.0
Every time I go here it’s always “we’re only doing door dash orders”. Then I see multiple employees leaving at 7:30.
AP
Andrea Prescaro
Nov 2, 2025
1.0
The worst McDonald’s I’ve been to in my entire life. Actually, worst fast food establishment overall I’ve been to. Every aspect was bad. The wait time alone. Waiting an hour for an order at a fast food restaurant is unacceptable. Other fast food establishments handle busy periods. There’s no excuse. All the staff need fired and the entire place revamped in every way.
JS
Jeremy Sparks
Oct 24, 2025
1.0
I’m a Lyft driver in the Auburn area and I came in here to use the restroom and the lady cleaning the women’s restroom told me that she just finished the men’s restroom and that I couldn’t use it because she wasn’t cleaning it again. Frustrated, I turned around and then she goes to say, “you can use it”
How can I place an order using a mobile app at McDonald's?
You can use the McDonald's app available on the Apple App Store and Google Play Store to place your order conveniently.
Where can I find the full menu for McDonald's online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit around McDonald's at 1634 Opelika Hwy?
Nearby restaurants include Circle K Corporation (convenience store & gas station), Wooden Chopsticks (pan Asian restaurant), Chipotle Mexican Grill, KFC, Yaki Bowl (Asian restaurant), Applebee's Grill + Bar, Hot Head Burritos, and Starbucks.
What convenience and retail stores are close to McDonald's on Opelika Hwy?
Near McDonald's you'll find Circle K Corporation (gas station and convenience store), ABC Toys, Eyemart Express, JCPenney, Justice, Shred Nations, AT&T Store, Foot Locker, UrGadget Depot Auburn Mall, Shop the Mint Girls, GameStop, and Claire's.
Are there any nearby services for bike repairs or dental care near McDonald's?
Yes, Trek Bicycle Auburn offers bike repair and maintenance services, and Dental Care at Flint's Crossing provides dental and health care nearby.