Jimmy John's

3.1
236 reviews

About

Sandwich Restaurant

Location

Jimmy John's
126 N College St, Auburn, AL
36830, United States

Hours

Reviews

3.1
236 reviews
5 stars
86
4 stars
33
3 stars
13
2 stars
15
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times for delivery, incorrect orders, and unresponsive staff.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including unpleasant odors and unclean food preparation areas.

Food Quality

While some customers enjoyed the food, many complained about stale bread, incorrect sandwich orders, and inadequate ingredient portions.

Management Concerns

There were multiple mentions of poor management practices, including rude staff interactions and lack of accountability for service failures.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • MW
    Maggie Whitelaw
    Nov 25, 2025
    1.0
    Please don’t eat here! The inside of the restaurant was decently clean, but had a strange sour smell. The staff were okay. My drink had a smashed bug on the lid and the sandwich wrapping had one on it as well. I was really disappointed, I love JJ so much.
  • AT
    Angela Truitt
    Nov 14, 2025
    5.0
    Wonderful atmosphere!!!! Workers pretty cool, very nice. Wish the store near.me was like this
  • SJ
    Steve Jankiewicz
    Nov 11, 2025
    4.0
    Located in downtown Auburn right next to Mellow Mushroom, it's a very convient and quick sub-style sandwich shop. The food has good flavor, there are plenty of options, and best of all, it's very fast.
  • JR
    Jack Della Ratta
    Oct 10, 2025
    1.0
    Slow!!!!
  • JQ
    JUSTIN QUINN
    Sep 24, 2025
    1.0
    Contractors beware. We are an HVAC contractor that was hired by Seth Anderson at this Auburn location to do repair work on his equipment. After many attempts and repeated emails, texts and calls we have not been paid for our services. It is very sad when people can’t be honorable enough to just say they are broke or in hard times and can’t pay for the work. I have been in hard times before and know it is not easy to admit failure. Anyway as God forgives his children I too forgive you Seth and pray that one day you will be able to pay us for the work we did. God bless and I do hope you don’t do this to anyone else. 🙏