Dunkin'

3.7
726 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2049 S College St, Auburn, AL
36832, United States

Hours

Reviews

3.7
726 reviews
5 stars
349
4 stars
129
3 stars
78
2 stars
46
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or dismissive staff and long wait times.

Product Availability

Numerous reviews mention frequent shortages of menu items, particularly donuts, leading to customer frustration.

Food Quality

While some customers enjoyed their food and drinks, there are multiple complaints about incorrect orders, burnt items, and overall food quality.

Cleanliness

Several reviews highlight issues with cleanliness, including dirty floors and unsanitary handling of food by staff.

Staff Attitude

Many customers noted that staff appeared overwhelmed or uninterested in providing good service, contributing to a negative experience.
  • KM
    Kailen Montrel
    Nov 1, 2025
    4.0
    When I was there, only one employee was present, but the service was still relatively fast with all things considered. I’m not much of a coffee drinker, but Anika was able to help me find something on the menu that I enjoyed. However, this location doesn’t make donuts throughout the day, which was a little disappointing, as I had mainly gone for that reason.
  • MF
    Maria Fernandez
    Oct 11, 2025
    5.0
    Thank you Anika and Olivia for helping me pick out donuts for my organization! You girls were a big help! 10/5 stars!!💕
  • CS
    Chad Smock
    Oct 5, 2025
    5.0
    I guess I’m going to have to become a regular now. I travel to Auburn for work from out of town rather frequently. Both young ladies on night shift last night were amazing. I don’t go to Dunkin very often and they helped me with my order. With this kind of service, I will gladly stop by more often.
  • AN
    Aaron “Rotski” Nawrot
    Sep 20, 2025
    5.0
    Braden put the service in customer service. Thanks for making our family’s little treat even better. It’s refreshing to see someone taking there position so seriously. Thanks again sir.
  • NH
    Natalie Harrell
    Sep 10, 2025
    2.0
    I’ve always had a bad experience at this location. The workers are extremely rude and condescending. They are always out of the things you order online through the app. Additionally, this morning I ordered a bacon egg and cheese bagel. The bagel was burnt so bad I couldn’t eat it as the bread wouldn’t tear. The bacon was way undercooked and the egg was cold. I picked up my order on the way to work, so I had nothing to eat until lunch as this location completely messed up my order.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Auburn, AL?

Dunkin' Auburn is open Monday to Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Auburn offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.