Chipotle Mexican Grill

2.3
86 reviews

About

Mexican Restaurant
Chipotle Auburn Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1700 Opelika Rd, Auburn, AL
36830, United States

Hours

Reviews

2.3
86 reviews
5 stars
17
4 stars
5
3 stars
9
2 stars
8
1 star
47
  • BB
    Brooke Boyd
    Nov 13, 2025
    2.0
    They have gotten so skimpy with how much food they give you. My daughter and I both got bowls and they barely put any rice or anything else in our bowls. They were half full if that. We paid over $3 for added guacamole and barely got a spoon full. They have gotten so cheap withbthe quantity. Paid $32 for basically nothing. Won't be coming back!
  • WA
    Wake Allen
    Nov 9, 2025
    1.0
    Every time I have gotten an order from here, it’s cold, gross, and takes FOREVER. I have waited over an hour and a half to get a burrito, just for it to be cold, and have items missing it. The employees are lethargic and rude. None of them were willing to help. They had attitude, and weren’t responsive to questions. Will never eat here again.
  • KN
    Kelli Neuhoff
    Nov 9, 2025
    1.0
    Genuinely terrible. Ordered online at 6:30. Didn’t get my food until after 8pm?!?!?!?!? I quite literally sat in the drive thru line for over an hour and a half. Definitely would like a refund but oh well. Just cold chipotle for me.
  • EA
    Emily Ali
    Oct 27, 2025
    2.0
    The customer service at this location is awful. I’ve been multiple times because this is the closest to my house but almost every time the customer service has been extremely poor. The employees never acknowledge you in line or even speak to you. They are not friendly in any way.
  • SG
    Sarah G.
    Oct 26, 2025
    1.0
    Whoever manages this place needs to truly rethink their life. The customer service is abominable and the place is severely understaffed. Why did I wait 30 minutes in the drive thru line for my food as it sat on a shelf and got cold. I even went inside to see if I could get it from there, but no one looked at me as I stood there and there was already so many people waiting for their food. I’m not even mad at the people who were working, you can’t happily run a chipotle at peak dinner hours off of three people.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill in Auburn Mall located?

Chipotle Mexican Grill is located at 1700 Opelika Rd, Lee, Auburn, AL 36830, United States.

What are the operating hours of Chipotle Mexican Grill at Auburn Mall?

Chipotle Auburn Mall is open daily from 10:45 AM to 11:00 PM.