Chipotle Auburn Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
They have gotten so skimpy with how much food they give you. My daughter and I both got bowls and they barely put any rice or anything else in our bowls. They were half full if that. We paid over $3 for added guacamole and barely got a spoon full. They have gotten so cheap withbthe quantity. Paid $32 for basically nothing. Won't be coming back!
WA
Wake Allen
Nov 9, 2025
1.0
Every time I have gotten an order from here, it’s cold, gross, and takes FOREVER. I have waited over an hour and a half to get a burrito, just for it to be cold, and have items missing it. The employees are lethargic and rude. None of them were willing to help. They had attitude, and weren’t responsive to questions. Will never eat here again.
KN
Kelli Neuhoff
Nov 9, 2025
1.0
Genuinely terrible. Ordered online at 6:30. Didn’t get my food until after 8pm?!?!?!?!? I quite literally sat in the drive thru line for over an hour and a half. Definitely would like a refund but oh well. Just cold chipotle for me.
EA
Emily Ali
Oct 27, 2025
2.0
The customer service at this location is awful. I’ve been multiple times because this is the closest to my house but almost every time the customer service has been extremely poor. The employees never acknowledge you in line or even speak to you. They are not friendly in any way.
SG
Sarah G.
Oct 26, 2025
1.0
Whoever manages this place needs to truly rethink their life. The customer service is abominable and the place is severely understaffed. Why did I wait 30 minutes in the drive thru line for my food as it sat on a shelf and got cold. I even went inside to see if I could get it from there, but no one
looked at me as I stood there and there was already so many people waiting for their food. I’m not even mad at the people who were working, you can’t happily run a chipotle at peak dinner hours off of three people.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill in Auburn Mall located?
Chipotle Mexican Grill is located at 1700 Opelika Rd, Lee, Auburn, AL 36830, United States.
What are the operating hours of Chipotle Mexican Grill at Auburn Mall?
Chipotle Auburn Mall is open daily from 10:45 AM to 11:00 PM.
What type of food does Chipotle Auburn Mall serve?
Chipotle serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Auburn Mall offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com or through the Chipotle app available on the App Store.
How can I contact Chipotle Mexican Grill at Auburn Mall by phone or email?
You can call them at +1 334-466-1903 or email at AL.5255.AuburnMall@chipotle.com.
Does Chipotle Auburn Mall have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What social media platforms can I follow Chipotle Auburn Mall on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What are some nearby restaurants to Chipotle Auburn Mall?
Nearby restaurants include McDonald's, Applebee's Grill + Bar, Wooden Chopsticks, Teriyaki Express, Yaki Bowl, and Shanghai Express, offering a variety of food options to explore before or after your visit to Chipotle.
Are there convenience stores or gas stations near Chipotle Auburn Mall?
Yes, nearby you will find convenience and gas stations like Circle K Corporation, Texaco, and an Electric Charging Station which can be useful for fueling up while enjoying your meal.
What retail shops are located near Chipotle Auburn Mall for a shopping opportunity?
Nearby retail shops include JCPenney, Foot Locker, ABC Toys, Pandora, Hot Topic Village Mall, Claire's, Eyemart Express, Justice, Shop the Mint Girls, and Zales for diverse shopping experiences.