Chipotle Mexican Grill

3.0
936 reviews
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About

Mexican Restaurant
Chipotle Auburn Campus is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
346 W Magnolia Ave, Auburn, AL
36832, United States

Hours

Reviews

3.0
936 reviews
5 stars
315
4 stars
136
3 stars
68
2 stars
62
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold, undercooked, or expired ingredients, leading to dissatisfaction.

Portion Sizes

Frequent complaints about small portion sizes were noted, with customers feeling they received significantly less food compared to other locations.

Inventory Issues

Customers expressed frustration over the restaurant frequently running out of key ingredients, impacting their ability to order desired meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, with dirty tables and overflowing trash bins.
  • NB
    Nakiamalika Blunt
    5 days ago
    1.0
    It’s 7:51pm CST on a Tuesday and they’re out steak pico corn salsa cheese and some other type of meat they close at 11:00pm this ridiculous they are always out of things and unprepared they have a full staff in the back standing around when they could be prepping for the night rush
  • RD
    Ryan Dennen
    Nov 17, 2025
    1.0
    Absolute joke, gave me maybe 4 pieces of chicken so I got double and she put even less in. Happens every single time, only chipotle that does this consistently.
  • PC
    Pierce Cooper
    Nov 13, 2025
    1.0
    Horrible portioning, staff is very rude do not recommend coming here save your money
  • VL
    Valerie Linn
    Oct 30, 2025
    1.0
    I used adore this Chipotle, our original location! The food was excellent - hot, well prepared, generous servings. I especially loved the barbacoa bowl. My last 4 or 5 orders were sub par. Last order (ever) the barbacoa dry & almost non-existent. Brown rice was undercooked & soupy. Dish was not hot & quite skimpy. I've read these changes are coming down from corporate to cut costs. We'll listen Corporate, shame on you! Look at your reviews and clean up your act soon, or your franchises will be worth nothing and they will close. I feel sorry for the franchise owners.
  • SK
    Sophia Kunz
    Oct 20, 2025
    1.0
    Vegan option was good, sadly still way too many exploitation-“non-vegan” options, and I can’t think of staff being any less friendly. No smile, completely bored. Why get a job that you hate so much. Also, for the environment you could place the bags for self-service instead of handing out a bag for every single order, all people who ate there throw out their bag, so pointless economically and environmentally. But they couldn’t care less when I suggested that.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Auburn Campus offer?

Chipotle Auburn Campus offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill Auburn Campus?

Chipotle is open daily from 10:45 AM to 11:00 PM.