McDonald's

3.7
1809 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
610 Cleveland Ave, Attalla, AL
35954, United States

Hours

Reviews

3.7
1,809 reviews
5 stars
727
4 stars
381
3 stars
357
2 stars
119
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with many experiences of incorrect orders and long wait times.

Food Quality

Food quality was inconsistent, with complaints about cold, undercooked, or incorrect items, though some customers noted hot and fresh food.

Cleanliness

Mixed reviews on cleanliness; some praised the cleanliness of the restaurant, while others reported dirty conditions.

Positive Experiences

A few customers highlighted excellent service and positive experiences, particularly with friendly staff and quick service.
  • MB
    Misty Bearden-Ogle
    Jan 2, 2026
    5.0
    Its your typical fast food. Good & orders are usually correct.
  • SM
    Sheila Snodgrass Moser
    Dec 13, 2025
    3.0
    Rude employees and old food, but that's the first time I've had service there.
  • BG
    baby girl
    Dec 3, 2025
    1.0
    I don't usually wright bad reviews, I'm usually a very understanding person but however this doesn't even make sense to me. We got two egg,cheese McGriddles one with sausage and the other with bacon and all we got was McGriddle bread with a piece of sausage in two tiny pieces of bacon no cheese or egg when we called they said it was out fault cuz we didn't double check with the people makeing our order that it was going to have cheese or egg and then our biscuit was hard as a brick and burned and our hash browns where cold and soggy. This is the dumbest thing I've heard
  • DR
    Deirdre Rawls
    Nov 9, 2025
    1.0
    If I could give a negative review I would. My husband and I were traveling home from Birmingham and stopped at 9:55pm to get food and use the restroom. The employees and manager were staring at us as we opened the door to make sure they were open. Even though the sign says lobby is open until 11pm, a cashier came to the door and said you know we are closed right? And locked us out. And we can see multiple employees standing inside waiting with a cigarette in their hand to go out and smoke. As we are locked out they all went out the other door to go and smoke. They are watching us and staring while trying to figure out what just happened? My husband is African American and we can't help but feel as if that's why they were "closed" an hour before the sign states the lobby closes. Racism is NOT OK. ESPECIALLY FROM A MULTI MILLION DOLLAR COMPANY. The way we're treated and had the door locked in our faces makes us sick. Do better McDonald's. I'm sure people who are not white spend plenty of money at McDonald's. The treatment and stares make us want to get a lawyer. Like you literally see a black man open the unlocked restaurant door and decide y'all closed early?! While judging and staring. I almost forgot they had another employee standing at the other door in case we tried it, staring too. It's places like your McDonald's that keeps the racism alive in 2025 and that's just sad.
  • AS
    Ashley Stolz
    Oct 31, 2025
    5.0
    Isaiah, I believe is his name, at the McDonalds in Atalla was absolutely amazing tonight. A party before us had completely trashed the dining area and this kid busted his buttocks waiting on people while also trying to clean up. He had the best, most pleasant attitude and was so sweet. This boy deserves a raise! Also, the food was hot and so good. Love this location. Please treat the employees with a little more respect... especially on a "holiday".

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 610 Cleveland Ave, Attalla, AL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at this location has drive-thru service available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.