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Brand Certified

Arby's

4.1
(968 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
966 Gilberts Ferry Rd, Attalla, AL
35954, United States

Hours

Reviews

4.1
968 reviews
5 stars
489
4 stars
259
3 stars
108
2 stars
40
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times or when ordering online.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and floors, impacting the overall dining experience.

Staff Friendliness

While many customers praised the friendliness of the staff, there were also reports of rude service and order mistakes.
  • TS
    Tyler Saintwood
    Feb 2, 2026
    1.0
    Took us 30 minutes with a near empty lobby to get our orders taken. Another twenty to actually get our food.
  • DG
    Drew Gilley
    Jan 24, 2026
    5.0
    Dined in. Staff was super friendly and took care of me in a swift and pleasant manner. Even with a busy drive through. Food was fantastic and fresh. Best experience Ive ever had at an Arbys clearly head and shoulders above the rest!
  • RF
    Robert Frye
    Nov 29, 2025
    5.0
    Just stopping by for lunch and must say it was one of the best across the Arby's brand we have visited. Staff were great and very polite. The food was fast and fresh. Overall, I cannot say a word negative. Keep up the great work, y'all.
  • BM
    Brandi Moore
    Nov 23, 2025
    1.0
    The girl who took our order wasn’t friendly at all. We were missing a fry, all three sandwiches were cold and poorly wrapped. It was our first visit back in a long time, I think it’s safe to say it will be our last.
  • SR
    Sherry Rylander
    Nov 17, 2025
    5.0
    Conveniently located right off of the interstate and near Walmart. Ample parking. Clean inside and out. I enjoy French dip sandwiches and this was one of the best I’ve had from Arby’s. The bread was perfectly warm, filled with hot roast beef and melted cheese. The bread was not soggy at all. The fries were freshly cooked and perfect. I ordered half and half tea and totally confused the server. No it’s not half lemonade. No worries. I would recommend this restaurant. It seems well managed and well ran.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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