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McDonald's

2.9
(2156 reviews)

Business Details

5995 Hwy 21, Atmore, AL
36502, United States
(251) 368-9753
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5995 Hwy 21, Atmore, AL
36502, United States

Hours

Reviews

2.9
2,156 reviews
5 stars
523
4 stars
356
3 stars
355
2 stars
235
1 star
687

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders and experiencing rude or inattentive staff.

Cleanliness

The restaurant was often described as dirty, with filthy bathrooms, overflowing trash, and unclean dining areas.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Staff Attitude

Many customers noted that staff members were unfriendly, unprofessional, and more focused on socializing than serving customers.

Food Quality

While some customers enjoyed the food, many reported receiving cold or poorly prepared meals, contributing to an overall negative experience.
  • DS
    Debbie Sheble
    5 days ago
    3.0
    Ordered breakfast items on a kiosk, it must have been out of paper because no receipt was provided. (Time of visit was 10:05am). The wait for our order was longer than typical McDonalds service. Staff not very pleasant and seemed to be preoccupied with visiting with each other. Finally after receiving our order one of the items was missing. Bathroom was out of towels and also appeared that it may not have been cleaned in a while.
  • CH
    Crassandra Harris
    Feb 25, 2026
    4.0
    Just ok
  • CS
    Chris Smith
    Feb 14, 2026
    1.0
    Today I had the slowest experience in my life at a McDonalds restaurant. Ordered from the kiosk and took just under 30 minutes (28) for us to get our food. That’s after we went to the counter 3 times to ask about the status. Bonus: 2 of the 3 menu screens were out, no one working the checkout register, no straws, and napkin dispenser popped open with no napkins. Beyond slow. Make sure you budget a good 45 mins if you want to eat here.
  • DW
    Darren Williamson
    Feb 4, 2026
    2.0
    Ordered from the kiosk but there were no napkins in any of the dispensers. When I went back to the counter I could see the drive thru area. The employees were eating french fries out of the bin. Totally not appropriate. This is next to I-65 so I imagine no one ever complains.
  • JH
    Jon Hemmings
    Jan 29, 2026
    1.0
    Nasty, nasty place. Garbage running over, bathrooms filthy, floors haven’t been mopped in at least a month. Imagine what the kitchen looks like. We didn’t eat the food we ordered. Just left, grossed out.

Frequently Asked Questions About McDonald's

What are the McDonald's Atmore, AL location's regular operating hours?

McDonald's in Atmore, AL is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's?

The drive-thru operates daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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