Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganization and lack of customer service.
Inconsistent Experience
While some customers had positive experiences with hot food and friendly service, these were overshadowed by the majority of negative feedback.
CN
Connor Nelson
6 days ago
1.0
I asked for food that im paying for to be fresh. It was all literally cold. And I go tell them and they act like im wrong for bringing it in and talking under their breath about me. Where is a manager that cares?
CJ
catherine Jackson
Nov 14, 2025
2.0
Never have food ride rude and just haters and they will try and fight you
DK
David Knight
Nov 2, 2025
1.0
Order the fish sandwich combo the fish sandwich was very cold I asked for it to be freshly made and I also had to take the fries back they was not even warm the whole meal was to go did not realize nothing was fresh until I pulled off and started driving you have to wonder what is happening to the McDonald's franchise.
OC
Olivia Clay
Oct 31, 2025
1.0
If I could give less than 1 I would. I asked at the window for two ranches to be in the bag because I knew they would forget. I pull up into number 1 parking spot liked asked. The lady comes out looking like she was eating French fries. Then gives me my food. I asked for two ranches and she tells me to go inside and get it myself. Literally her words “come inside and get it yourself”. I need a response from management about how this will be handled and fixed for the future because this is not customer ok.
GH
Glenn hood
Oct 19, 2025
1.0
Filthy 🤢. Would not take our order. They said they were too busy to take our order. Can't imagine the quality of food is really regulated. Can't imagine actually eating anything from this establishment. Definitely a management and owner failure!