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McDonald's

3.0
(783 reviews)

Business Details

1414 S Main St, Atmore, AL
36502, United States
(251) 368-2267
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 S Main St, Atmore, AL
36502, United States

Hours

Reviews

3.0
783 reviews
5 stars
210
4 stars
117
3 stars
130
2 stars
78
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with cold, stale, or incorrect food items, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and dead flies.

Management Issues

Frequent mentions of poor management and lack of staff professionalism contributed to negative experiences.
  • JS
    Jessie Shoemake
    Feb 7, 2026
    1.0
    Went through drive through and was asked to pull over to #2. 20 mins later a worker comes out with multiple orders asking everyone what they ordered as she digs through bags of food to see what is in them. At this point there were 6 vehicles waiting! Another 5 mins go by and a worker comes to ask what we ordered so she was giving the itemized receipt which she takes to the window. The vehicle two ahead of us is also still waiting while all other vehicles have got food and left. At 30 mins of waiting, I go inside to see what’s going on. Was told the wrong food was handed out to people and they had to remake food. A few mins later I was handed a bag. Get down the road and only have the order was correct. This place need all new staff or should be shut down!!!!
  • DR
    Daniel Reyes
    Dec 31, 2025
    1.0
    This store has a really bad service, they take forever to even take your order in the drive thru
  • TT
    TwZtDHiPPiE
    Dec 11, 2025
    3.0
    I ordered 2 big breakfasts with an extra sausage, and 2 hotcakes and sausage. No extra sausage was in my plates that I ordered them on, and one of the hotcakes and sausage only had 2 pancakes instead of 3. They only gave me enough butter for 1 meal and enough syrup for 2. I had to ask for a drink tray for my 2 hot coffees and my 2 ojs. I would think common sense tells someone that's alot of drinks... The food was good, but I had things missing, and the service lacked common sense. The girl at the 1st window completely ignored me when I was sitting there bc I was a mobile order, but I really wanted a paper receipt.
  • JP
    Jessica Prestigiacomo
    Dec 4, 2025
    1.0
    Waited 10 minutes for two mcchickens pulled forward and everything for them to be literal rocks. Why pull forward for dried out chicken.
  • TM
    Trinity Moore
    Nov 26, 2025
    1.0
    If I could give 0 stars I would. And i normally don’t do bad reviews or any in general online, but the food was cold we got ignored and waited for 25 minutes. And it wasn’t even busy that’s crazy. But anyways happy thanksgiving.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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