Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and poor interactions.
Food Quality
Food quality varied significantly, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the establishment received positive remarks, but there were also complaints about unsanitary conditions in the restrooms.
Order Accuracy
There were multiple reports of incorrect orders and missing items, leading to frustration among customers.
Speed of Service
Service speed was inconsistent, with some customers noting quick service while others experienced long waits.
JL
Jasmine Lawson
Jan 19, 2026
5.0
I’m not sure what has changed but I’m glad it did!! My last two visits the employees were so pleasant, actually smiled, and the food was hot and fresh!
LJ
LuckyLoser Jasonpaul
Dec 30, 2025
5.0
I went drive through. Special order, was quick. One of my favorites
JT
Junk TheGreat
Dec 29, 2025
5.0
I have been through their drive thru probably 8 or so times. And every time they have been extremely polite. Sometimes people don’t realize how far that goes. The food has always been the same Arby’s standard as anywhere. But honestly the best Arby’s I’ve seen in years is here in Atmore
TB
Tonya Brown
Nov 25, 2025
3.0
Too little for too much could sum it up. I needed some meat and potatoes or vegetables. No longer have crinkle fries so no potatoes for me. I opt for Mac and cheese but it must be made with gold for the quantity/price. Got the steak nuggets which was a big mistake. Driest, toughest, tasteless chunks of shoe sole ever. Personality of staff that day matched the shoe sole. And to think I normally LOVE Arby's.
MJ
Michelle Jessee
Oct 16, 2025
1.0
Went to get roast beef sandwiches ask for the sauce and got none. Drove 20 minutes back up there and the rude lady Tammy told me I should have checked my bag. Well you know what when you tell them you want it and they ask if you want it why should you have to check your bag. She did tell me well I guess next time you will check your bag and slapped the sauce on the counter. I told her she didn’t have to be a smartass. Told her there would not be a next time because I would never come there again. That is the worst Arbys I have ever been in. I will tell everyone my experience there. I will also call the district manager.