Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and dismissive.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect food.
Cleanliness
Some customers noted cleanliness issues within the restaurant, while others mentioned a clean atmosphere.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and efficiency, while others complained about long wait times and order errors.
II
ImNotThePallasCat2
Nov 6, 2025
5.0
Thank you so much to the manager who made it right for us waiting on our food and the food was good
CB
Cedrick Brannon
Oct 29, 2025
1.0
Charged for sauces despite company policy stating you get 2 free sauces with chicken sandwich and fries meal and any extra should incur a fee.
“Free sauces: Regular orders of a sandwich with fries typically include two free sauce packets.”
If the operator is so desperate to make money that this is what they’re telling their employees what other company rules are they skirting around?
MH
Marrick Holt
Oct 22, 2025
3.0
Went in to get lunch for the babies and tap to pay glitched out on me apparently thats a good reason to be completely rude yelling out that my card was declined and insinuating that I have no money. Then giving attitude when I told her that my Google pay had accidentally ran the wrong card and asked her to do it again.
BB
Betty Bond
Sep 27, 2025
5.0
We took advantage of the drive through service. The food was fresh and tasty. I was especially impressed with the young lady that took our order. She was very patient and had our order placed correctly. I could not rate the interior. Sorry.
XX
Xyzm
Sep 25, 2025
1.0
Whoever the manager is on night shift in athens ala. Hwy 72 is very rude went in to pickup a doordash because it was 9:50pm at night they are not suppose to close the lobby until 10:00pm she told me that the doors should already been closed andthat they have not started making it and I would have to go through drive through. The workers are not friendly at all very rude to customers and they're hygiene is poor to. I will never eat at this place period. And I hope not to never have to try to get a doordash from there again and you have to wait a long time to be waited on, because they also ignore you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Athens, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Athens, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 230-6800.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #208 Athens Wendy’s serve breakfast?
Yes, this Wendy’s location in Athens, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Athens, AL currently open?
Yes, Wendy's #208 in Athens is open and committed to serving quality food every day.
What are the drive-through hours for Wendy's in Athens?
The drive-through is open from 6:00 AM to 1:00 AM every day of the week.
Does this Wendy's location serve breakfast?
Yes, the Athens Wendy's offers breakfast with a selection of combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Athens?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa for payment.
Is delivery available for this Wendy's location?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
Where can I view the menu and prices for Wendy's in Athens?
Menu and pricing can be viewed at order.wendys.com or through the Wendy's mobile app by selecting the Athens location.
What are the options for ordering from Wendy's?
You can order via the Wendy's app, online at order.wendys.com, at the restaurant, or through the drive-thru.
What nearby fast food options are close to Wendy's on Hwy 72 East in Athens?
Nearby fast food includes Taco Bell, McDonald's, and Burger King, offering a variety of dining choices.
Are there places near Wendy's for shopping and entertainment?
Yes, nearby shopping includes T.J. Maxx, Ross Dress for Less, Five Below, and Rack Room Shoes for fashion and accessories.
What nearby services can customers use along with Wendy's visit?
Customers can access nearby gas stations like Raceway and Exxon, or visit local animal shelters such as Athens Limestone Animal Shelter and Athens Limestone Animal Services.