Wendy's

3.9
1674 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1603 Hwy 72 East, Athens, AL
35611, United States

Hours

Reviews

3.9
1,674 reviews
5 stars
746
4 stars
453
3 stars
218
2 stars
100
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and dismissive.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect food.

Cleanliness

Some customers noted cleanliness issues within the restaurant, while others mentioned a clean atmosphere.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising speed and efficiency, while others complained about long wait times and order errors.
  • II
    ImNotThePallasCat2
    Nov 6, 2025
    5.0
    Thank you so much to the manager who made it right for us waiting on our food and the food was good
  • CB
    Cedrick Brannon
    Oct 29, 2025
    1.0
    Charged for sauces despite company policy stating you get 2 free sauces with chicken sandwich and fries meal and any extra should incur a fee. “Free sauces: Regular orders of a sandwich with fries typically include two free sauce packets.” If the operator is so desperate to make money that this is what they’re telling their employees what other company rules are they skirting around?
  • MH
    Marrick Holt
    Oct 22, 2025
    3.0
    Went in to get lunch for the babies and tap to pay glitched out on me apparently thats a good reason to be completely rude yelling out that my card was declined and insinuating that I have no money. Then giving attitude when I told her that my Google pay had accidentally ran the wrong card and asked her to do it again.
  • BB
    Betty Bond
    Sep 27, 2025
    5.0
    We took advantage of the drive through service. The food was fresh and tasty. I was especially impressed with the young lady that took our order. She was very patient and had our order placed correctly. I could not rate the interior. Sorry.
  • XX
    Xyzm
    Sep 25, 2025
    1.0
    Whoever the manager is on night shift in athens ala. Hwy 72 is very rude went in to pickup a doordash because it was 9:50pm at night they are not suppose to close the lobby until 10:00pm she told me that the doors should already been closed andthat they have not started making it and I would have to go through drive through. The workers are not friendly at all very rude to customers and they're hygiene is poor to. I will never eat at this place period. And I hope not to never have to try to get a doordash from there again and you have to wait a long time to be waited on, because they also ignore you.

Frequently Asked Questions About Wendy's

Is #208 Athens Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.