Service Quality
Customer service experiences are mixed, with some praising friendly staff while others report poor service and long wait times.
Food Quality
Food quality is inconsistent; while many customers enjoy the pizza and breadsticks, others report issues with overcooked or undercooked items.
Pricing
Prices are considered high by some customers, especially in relation to the quality of food received.
Atmosphere
The atmosphere is generally described as welcoming, though some customers feel the service can detract from the overall experience.
Customer Loyalty
Despite some negative experiences, many long-time customers express loyalty and a desire to see improvements.