Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1625 US Hwy 72 East in Athens. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported rude and unprofessional service, with many experiences highlighting long wait times and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including stale items, incorrect orders, and poor preparation.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Staff Attitude
Many reviews indicated a lack of friendliness and professionalism among staff, with some customers feeling disrespected.
Inconsistent Experience
While some customers had positive experiences, many others reported consistently poor service and food quality, suggesting a significant inconsistency in performance.
SG
Sheila Gilbert
Nov 15, 2025
5.0
I don't go to fast food very often anymore, but when I do, it's likely to be here. I absolutely love my chicken quesadilla!
LF
Lay Francher
Nov 1, 2025
3.0
Heather W. I am not sure why she feels the need to talk like she is not at work. Maybe some training need to be redone when addressing customers instead of saying “I heard you” aggressively you can just say “yes ma’am” another thing if you don’t hear what the customer said then you said “excuse me” not look back like I am dumb. Also is there a shortage on napkins? We asked for Napkins because there was not any in the bag and she stopped and said “did I not put in the bag?” Very matter of fact. Respectfully I don’t think we would have asked if there was. This type of attitude is very hard to be comfortable with as customers. I get that it’s late at night and maybe you are tired but I tried to be respectful and I don’t think I deserved that attitude.
CJ
Constance Jude
Oct 30, 2025
1.0
I’ve visited this location a few times. Each time the same guy in the drive thru and always rude. Don’t smile. Don’t greet you. Ask for napkins he show madness on his face. My receipt. Says his name is Robert. Do better. I am a paying customer that should be appreciated more than that.
CC
Christina
Oct 27, 2025
1.0
I gotta say this was 1 of the worst fast food experiences I've had as far as service goes. My daughter ordered our food online & I had her send it to this Taco Bell due to everytime we order from the other Taco Bell, our food is never right or something is missing from the order. We thought we'd see if this one was any better. Well...no such luck. 1st we pulled in at 8:11pm. The drive thru had 1 at the speaker & 1 behind them. We moved up 1 spot kinda quick. It went to crap from there on. We sat there 10 minutes b4 we got to the speaker. Normally, at this point, I would've left if it hadn't already been paid for. They finally answered the speaker we told them we had an online order. They said to pull around. We finally make it to the window & let me tell ya, 1st let me say that there's certain jobs for certain people. The guy at this window, working the register & handing people their food, was not the person for that kind of job. He was a rather large fellow that was setting on his tale. He probably had to set by the look of him. We sat at that window a good 5 minutes or better. This guy didn't move hardly an inch! Then to top it all off, when he handed the bag of food out the window, he barely got it to us without it dumping it everywhere cause he wouldn't hardly move. He barely even turned toward us, much less raise up outta that chair, even an inch! My opinion, this isn't the kind of job for someone with those kind of issues. He would do better as a Walmart greeter or something where setting is more job appropriate. A fast food drive thru is not that! Come on management, you can pick someone more appropriate. Anyways, we finally pulled away at 8:31pm, 20 minutes later for an online order that u pickup at the drive thru. The ONLY positive thing about the experience was at least the food was all made right & good. Service on the other hand, needs some help for sure.
NN
Nicholas
Oct 18, 2025
1.0
ABSOLUTE FILTH. Every table in the lobby was dirty - the whole place from trashed head to toe. Severely understaffed and long wait, and when we received our food we essentially were scammed because they did half portions on everything. AVOID AT ALL COST. Management should be fired, owners should be ashamed.
What are the drive-through hours at this Taco Bell location?
The drive-through is open every day from 9:00 AM to 2:00 AM.
Where is this Taco Bell located?
It is located at 1625 US Hwy 72 East, Athens, AL 35611, United States.
What is the phone number to contact this Taco Bell?
You can call them at +1 256-998-5390.
Does this Taco Bell offer online ordering?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What types of food does this Taco Bell serve?
They serve tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides.
Which payment methods are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is this Taco Bell location family-friendly and does it have seating?
Yes, it welcomes families and children and offers dine-in seating as well as a restroom.
Are there any nearby fast food restaurants besides Taco Bell where I can find alternative meal options?
Yes, Wendy's, McDonald's, Burger King, and Dunkin' are nearby if you're looking for different fast food options.
What nearby stores can I visit for shopping after dining at Taco Bell?
You can visit nearby stores like T.J. Maxx, Ross Dress for Less, Five Below, Ulta Beauty, and Rack Room Shoes for fashion and beauty shopping.
Are there any nearby services for pets or animals close to this Taco Bell?
Yes, the Athens Limestone Animal Shelter, Limestone Veterinary Clinic, Athens Limestone Animal Services, Friends of Athens-Limestone Animal Shelter Volunteer Team, and Dog Pound are nearby for animal care and services.