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Sonic Drive-In

3.1
(1378 reviews)

Business Details

914 Highway 72 East, Athens, AL
35611, United States
(256) 232-0024

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Athens, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 914 Highway 72 East for the ultimate SONIC experience!

Location

Sonic Drive-In
914 Highway 72 East, Athens, AL
35611, United States

Hours

Reviews

3.1
1,378 reviews
5 stars
390
4 stars
300
3 stars
164
2 stars
103
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 30 minutes, with many expressing frustration over slow service.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, burnt, or incorrect orders, leading to dissatisfaction among patrons.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Many reviews indicated a lack of effective management, with complaints about understaffing and poor handling of customer concerns.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that positive experiences do occur.
  • IH
    Iconic queen Hdz
    2 days ago
    1.0
    I hope this gets to the big boss. Yall need to hired people that is efficient and that really wants to work. there’s always a big line and people ends up leaving cause I don’t think is fair you wait more then 10 min and they still don’t take your order while they in there just talking instead of working. on top of that they don’t make your order correct. Plus bad attitude very very poor service
  • EY
    Erica Y
    3 days ago
    1.0
    My husband and I waited too long for someone to take our order before we decided to leave. They turned our light off twice without answering. If seem as if they were just getting the people through the drive-thru and did not care about the cars parked at the curb bay, waiting to place their order. Once we decided to drive off that's when we notice a drive-thru window.
  • EE
    Emily
    4 days ago
    1.0
    Are the chicken wraps supposed to be hot or cold? Well, they were lukewarm and gave me food poisoning. Get the health inspector to this location ASAP.
  • WM
    Whitney McClendon
    Feb 9, 2026
    1.0
    Deb is rude!!! If you dont like your job go somewhere else!!!
  • MJ
    melissa johnson
    Jan 11, 2026
    5.0
    😍

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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