Service Speed
Customers frequently reported long wait times for orders, often exceeding 30 minutes, with many expressing frustration over slow service.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, burnt, or incorrect orders, leading to dissatisfaction among patrons.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Issues
Many reviews indicated a lack of effective management, with complaints about understaffing and poor handling of customer concerns.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that positive experiences do occur.